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Honeywell’s LYNX Touch 7000 ‘Best in Show’ at ESX

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06/27/2014

NASHVILLE, Tenn.—Honeywell won multiple honors at the Electronic Security Expo (ESX), including the conference’s top award in the Maximum Impact Awards competition, the company announced today.

Linear's garage door opener wins recognition at ESX

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06/27/2014

CARLSBAD, Calif.— Linear’s GD00Z Z-Wave Garage Door Controller has won the ESX Maximum Impact Award for Best Access Control/ID System for Gate/Door Operators, the company announced June 26.

Hikvision wins at ESX

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06/26/2014

CITY OF INDUSTRY, Calif. —Video surveillance provider Hikvision on June 26 announced it won the Maximum Impact Award at the ESX 2014 in the Digital Recording Systems category of Video Security.

New door-knocking scams prompt ethics code revisions

ESA revises its code of standards to specifically prohibit posing as a ‘preferred monitoring company’ for alarm manufacturer
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06/25/2014

NASHVILLE—ADT says unscrupulous door-to-door sales reps have some new scams and the Electronic Security Association has updated its code of ethics to specifically ban them.

ESX seminar explores new models for customer engagement

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Wednesday, June 11, 2014

It’s that time of year: ESX is closing in on us, and my schedule for the show is beginning to take form. I’m envisioning a high-energy, well-paced show, with an array of educational sessions geared to new and important topics, and a show floor conducive to getting the skinny on the trends shaping the industry.

I wanted to use this space to draw attention to a seminar I’ll be moderating Tuesday, June 24 at 3:15 titled “Monitoring: A Quality Customer Touch Point.”

I’ll be talking to Mike Bodnar, president of Security Partners, Tom Szell, SVP at ADS, and Brandon Savage, SVP of customer experience and operations at Alarm Capital Alliance / My Alarm Center about the new means of customer engagement brought on by the rise of mobile apps and interactive services, and how those in the industry can leverage these advances to minimize attrition.  

With Nashville roughly ten days away, I encourage folks (particularly those on the monitoring side) to contact me in the days ahead to arrange a meeting on the show floor. Given the structure of the show, and its emphasis on education, I don’t anticipate fodder for conversation being in any short supply. Industry shows like ESX offer a valuable stage not only for discussing initiatives specific to a single business, but also broader trends affecting the industry writ large. I look forward to chatting.

ESX announces IceBreaker Luncheon featured speaker

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05/29/2014

NASHVILLE, Tenn.—The Electronic Security Expo (ESX) has announced that Louisiana State Fire Marshal and president-elect for the National Association of State Fire Marshals, H.

Making money on mobile monitoring

Monitoring company execs extol the benefits of mobile PERS and mobile apps
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05/28/2014

YARMOUTH, Maine—Whether the talk is about mobile PERS devices with geo-fencing, speed alerts and lone-worker monitoring, or about smartphone apps that better connect subscribers with central stations, the takeaway is that the monitoring space is going mobile, and the transformation is happening fast, according to central station executives who are using these newer technologies.

Google’s Nest, Time Warner, Dropcam executives at ESX

Industry newcomers offer perspectives on changing competitive landscape in security industry
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05/14/2014

NASHVILLE, Tenn.—Executives from a Google subsidiary, a cable company and a Silicon Valley startup will share their perspectives on the changing competitive landscape in the security industry and opportunities for security professionals at ESX in June.

CPI continues on road less traveled

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07/01/2013

CHARLOTTE, N.C.—Like many monitoring companies, CPI Security Systems chalks up some of its recent success to the boon of technological advances, from smartphone apps to home automation capabilities.

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