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Richmond Virginia

The Protection Bureau moves into Virginia

Wednesday, August 19, 2015

Systems integrator The Protection Bureau has opened a new branch office in Richmond, Va.

I talked to Matthew Ladd, CEO of The Protection Bureau, about the new office today. “We had an opportunity that came to us with people in Richmond who wanted to work for the Protection Bureau,” he said. The integrator has 152 clients in the area and has had “an ongoing service need in region,” he said.

“It was the perfect fit and opportunity. It made sense to open a branch office and we were able to do that with two technicians, a branch manager and a part-time office person,” Ladd said.

“It all came together in two weeks,” he said. The new staff members visited The Protection Bureau headquarters in Philadelphia last week and this week the office manager is in Richmond “teaching them about our systems and procedure so they can blend into The Protection Bureau way of doing business.

The Richmond office will service current and future Protection Bureau customers and Security-Net customers as well. The branch manager will handle sales initially, but Ladd plans to add more sales personnel. “We’ll look to expand and grow the office and make it another success for The Protection Bureau,” he said.

The Protection Bureau does about $15 million in sales annually and has 97 employees. In addition to its headquarters in Philly, it has a satellite office in Plainfield, N.J. That office has three technicians, but Ladd said it's not a branch office. “It’s a service point for our clients in North Jersey through New York and into New England.”

Ladd said that business in 2015 has been good and he’s hearing the same thing from other integrators. “The overall economy is getting stronger.”

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