YARMOUTH, Maine—The recent security crisis at Anthem Blue Cross and Blue Shield reaffirms that the constant threat of cyber hacks is the new normal. Business as usual in the security industry doesn’t exist anymore. So what kinds of proactive steps are integrators and central stations taking to prevent cyberattacks?
HONOLULU—Christine Lanning, president of Integrated Security Technologies, a systems integration firm based here, always expected to have a technology-centric career. As a child, she soldered LED lights onto circuit boards for fun, she was the first kid on the block to have a home computer, and the only third-grader who turned in school reports printed out on a dot matrix printer.
HONOLULU—At the suggestion of a new operations manager, Integrated Security Technologies decided to install a new customer service portal in 2010. As a result, the company doubled its service revenue in one year.