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Michael Heinz

Pinnacle Security award winning

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Friday, January 20, 2012

Pinnacle Security was among the winners of the Electronic Security Integrators (ESI) Forum 2012 Best Practice Awards, announced earlier this month at the co-located ESI Forum and ESA Leadership Summit in Irving, Texas.

Pinnacle Security won in the Production Management (Design/Installation) category for its Pinnacle's Dashboard and MySales websites.

Here’s more from a news release from the Orem, Utah-based residential-and-commercial security company:
 

Pinnacle Security's Dashboard and MySales websites allow for instant access to real-time data as it pertains to sales and installations. The websites were given the ESI Best Practice Award because they are a good example of the use of technology for tracking and motivating staff to increase overall job performance.

Whether on a personal computer, a tablet or a smartphone, employees have instant access to real-time data via the websites, on not only themselves and their team, but for competing teams as well, thus fostering a spirit of healthy competition. Pinnacle Security has increased the overall quality of installations, and the progress per technician, by tracking individual status for the current year, as well as past years worked.

"We are pleased to be recognized by our own industry experts as one of the best in the business," said Michael Heinz, senior vice president, field operations, Pinnacle Security. "Developing and providing technology platforms that enable representatives to access data in real-time is another way we enhance the Pinnacle Security experience. …

... The annual ESI Forum Best Practice Awards Program recognizes outstanding business processes in the electronic security integration industry. A panel of anonymous industry experts selects the winners.

Other winners include: Mijac Alarm in the Financial, Legal and Human Capital Management category; Inner Security Systems, Inc. for the New Technology Implementation category; Pro-Tech Systems in the Profit-Generating Strategies category; and ASG Security, in the Sales and Marketing Management category.