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Renae Leary

Tyco expands Global Center of Excellence

Haga: 'It’s all about efficiency and good, clean processes'
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04/16/2014

BIRMINGHAM, Ala.—It’s like the United Nations of security at Tyco’s new Global Center of Excellence. Walk through the office and you’ll hear engineers speaking Chinese, Russian and Arabic. Fourteen languages are spoken here. In addition to linguistic fluency, employees must also understand the business culture in their countries of expertise, Daryl Haga, director of Tyco’s GCoE, told Security Systems News.

ISC West 2013 Day 1

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Wednesday, April 10, 2013

It’s the first morning of ISC West, but the show-related events and commitments started yesterday. They started as soon as I got here and way before my hotel had my room ready. Yesterday I attended several meetings and one special event—the Women’s Security Council reception.

I was flattered to be named one of WSC’s ‘women of the year’ last night, and honored to be in the company of the following industry leaders: Mary Jo Cornell, president and CEO of Linstar Inc.; Pamela Petrow, president and CEO of Vector Security; Donna Kobzaruk, vice president of GlobalSecurity and Investigations, JPMorgan Chase & Co.; Bodil Sonesson, vice president of Global Sales, Axis Communications; Karen Evans, president and CEO of Sielox; and WSC 2013 Volunteer of the Year: Renae Leary, Senior Director of Global Accounts, Tyco.

It was fun to catch up with so many folks at the WSC reception before the show. Rhianna Daniels of CompassPR and Deb O’Mara, of SDI, did a great job organizing the event and running this important group.

The day starts for me in 30 minutes with the Axis Press breakfast, followed by press conferences and meetings with Next Level Security Systems, Diebold, Quolsys click here to see who they are  NICE, Avigilon, Tyco Global Accounts, Tyco IS, Security-Net.

I also have a list of booths that I want to check out. Among them, Prism Skylabs. Like many other suppliers,  Prism is running a promo. Here’s some of the details of that from an email conversation I had with Prism founder Steve Russell.

1. How will the promo work?

Security integrators who sign up for our partner program and purchase a Prism Starter Pack at ISC West will get an additional 100 one-year Prism Skylabs licenses for free. That's more than a $10,000 value, and something that I can't imagine we'll ever offer again. As it is, our Starter Packs are hyper discounted for new partners, allowing them to make high margins, generate recurring revenue, and expand their sales beyond LP and into Marketing, Merchandising, andOperations. But it's not just that. We get a lot of traffic at www.prismskylabs.com, and we use our website to generate leads for our partners. …It's a turnkey solution that takes mere minutes to deploy anywhere around the globe, is steeply discounted, and comeswith real-time, mobile access and powerful offline analytics —from customer counting to dwell time to product lift.

One more item before I go to the show floor: The Security 5k is tomorrow morning at 7:30! There’s a new starting location. You can catch a bus to the start line if you go to the taxi stand behind the Sands. Last bus leaves at 7:10 or better yet, jog the .6 miles to the start.

Qolsys has issued a fun throwdown for the Security 5K. Here's their pitch:

"CAN YOU BEAT US? This year's Security 5K at ISC west is sure to have the biggest turnout ever. We run it for a good cause, to enjoy each other's company, and to enjoy a little friendly competition.This year, we're upping the ante. Our race team is good, but if you can beat us, you deserve a little something extra. 5 somethings extra.If your fastest racer* can beat the Qolsys Team's fastest racer, we'll give you an exclusive, personal demo of the new IQ solution, and 5 free panels."

A word of warning: I hear Qolsys’s fastest runner does sub-7 splits, and their slowest is just over 9 splits.

 

 

ASIS 2012, Pro 1 buys again, mobility and the financial vertical

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Wednesday, September 12, 2012

It’s been a busy two days for Amy Canfield (the new lead editor for our sister publication Security Director News) and I here in Philly at the ASIS show.

Since Sept. 10, the first day of ASIS, was Amy’s fifth day on the job, she accompanied me to most of my appointments that day. She did have a chance to speak to a group of end users at the Honeywell booth. Here’s her update on that  and she was flying solo on Day 2--check out her blog  for highlights of her day, including a tour of the security operation of the Philadelphia Convention Center with integrator Schneider Electric.

Here are some highlights from my conversations on the show floor on Day 1 and Day 2. Check back tomorrow for Day 3.

DIEBOLD
At the Diebold booth I met with Tony Byerly, who’d just completed his first 90 days as head of security at Diebold, along with Diebold IT chief Jeremy Brecher and Felix Gonzalez, who earlier this summer left Stanley to join Byerly’s senior staff as the newly appointed VP for strategic initiatives and business development in electronic.security.

Diebold was the first of several integrators I spoke to who said that one focus for them will be the financial services vertical. It’s not a surprise for Diebold, who's parent company is the largest ATM provider.

Byerly touted Diebold’s long history, the company’s reputation for steady, high quality service and technology know-how as advantages in the marketplace. He also noted the shifting competitive landscape and said Diebold stands out for a variety of reasons including the fact that “we’re a strategic in the space—we’re not backed by private equity.” He called Diebold the “nation’s only pure-play integrator,” pointing out that “we don’t have an adjacent manufacturing arm.”

Brecher talked about being “in the value position” with service and technology. “We invest time and resources to create solutions instead of packaging solutions,” he said. Diebold works to leverage a customer’s existing infrastructure, and customers have a “single method to connect to Diebold … a single customer portal … the entire web experience is easy to manage.”  
 
PROTECTION 1
Protection 1 had some big news. Click here to see the story about a big acquisition Pro 1 made. It’s a systems integrator with staff that's experienced and certified to work on networks. With the new staff/capabilities, Jamie Haenggi told me, Pro 1 will be taking on jobs it would have walked away from in the past.

STANLEY CSS
Stanley announced that John Nemerofsky is the new VP of Global Solutions, and that there's a new phalanx of vertical market leaders. There’s other news as well. Stanley is bringing together three business units: the CSS team, the Mechanical Solutions team, and the Security and Automatic Door team.

The teams would work together in the past, but it “would happen more through accident,” Nemerovsky told me. Now, there’s a “process where we’ll work together to pull together the best possible solution for the client.”

And there are specific solutions for each vertical market. This infrastructure will be appreciated by global accounts customers who “are looking for consistency in deliverables … the same deliverables, billing, systems they have in Chile [for example], that they have in New York City, Barcelona, Tokyo and Paris.”

Here’s the list of vertical market leaders: Paul Retzbach – Commercial Leader, Government; Chris Hobbs– Commercial Leader, Retail; Tom Benson – Commercial Leader, Banking; Paul Baratta–Commercial Leader, Healthcare; Rebecca Durham–Commercial Leader, K-12 Education; Eric Rittenhouse–Commercial Leader, Higher Education; Jerry Walker–Global Strategic Account and SSS Solutions; Eddie Meltzer–Global Strategic Accounts and SSS Solutions; Bob Stockwell–Technology Leader; Lance Holloway–Technology Leader; Beth Tarnoff–Marketing Leader; Ryan Fritts–Vertical eServices Leader

Look for more on this story next week.

TYCO
I also spoke with Renae Leary, senior director of global accounts for Tyco. Click here to read that story.

JOHNSON CONTROLS
I spoke to Tammee Thompson at Johnson Controls, who told me that ASIS is the show where she and others "take a break from making the quarter" (but only briefly she emphasized) to check out technology. She had an army of employees out scouring the floor “looking for the latest and greatest to pull into our technology stack.” Specifically, JCI is looking for access control solutions, VMS, PSIM and ID management solutions.

RED HAWK
I also had a chance to chat with Mike Snyder of Red Hawk. He said that the company is finishing up “moving the infrastructure [network and IT systems] out of UTC,” and officially began its rebranding as Red Hawk in the past couple of weeks.

Snyder also talked about focusing on the financial vertical market, saying that the next wave of retail banking will not be branch operations, but ATMs. He believes Red Hawk will have a leg up on the competition because his staff has deep experience in the financial sector, some originally coming from Mosler. The company also has a partnership with ATM provider NCR.

AXIS COMMUNICATIONS
At this show, Axis Communications was showing many new products and solutions, many targeted toward the fewer-than-16 channel market. (Look for a story next week about a visit I made to Axis H.Q in Massachusetts a couple of weeks ago.) When I asked Fredrik Nilsson about all the talk I was hearing about the financial vertical, he noted that Axis had an ATM with four cameras in its booth. Nilsson said that banking is a conservative vertical that is finally making the leap from analog to IP. “Education was the first, then retail, and now it’s banking’s turn.”

He agreed with Snyder’s point that the new wave of retail banking is moving from the branch to ATMs. "When was the last time you went into a bank branch?," he asked. "I refinanced my house online."

Coincidentally, Axis is also in the process of hiring a business development specialist for the financial vertical, he said.

AVIGILON
At the Avigilon press conference, the company introduced the new version of its software. Keith Maret said Avigilon took inspiration from Google, Apple and Facebook in the development of this software. The cool thing is that the software can respond to voice commands and body movements. COO Andrew Martz demoed this capability and it was like watching a command center staffer play squash on a Nintendo Wii. The command center screens zoomed and focused in response to voice commands and hand gestures. This feature is in the alpha phase. “We’re gauging the interest in it,” he said.

Maret summarized the features thus: crash-proof enterprise server management, where all servers are grouped together; a “collaborative mode” where more than one person can log into video feed and manipulate the video in real time; and intelligent virtual matrix that “allows you to turn video walls to life.”

HONEYWELL

At Honeywell, in addition to talking to the end user committee, I spoke with Scott Harkins about Honeywell’s emphasis on the “connected business," where the access, video and intrusion systems are tied into other systems such as: HR systems, radars [in super high-end port applications] POS for example. The emphasis of course, as we heard from nearly every manufacturer at the show, is on mobility. Honeywell’s newest ProWatch 4.0 access control has a new mobile offering that enables remote access from iPads,  phones and other devices. It’s also integrated with wireless locks, something Harkins is very excited about, because it’s so much cheaper to install, maintain and manage.

FOOTBALL

The traffic on Day 1 was the lightest I’ve seen in a while at an ASIS show. It picked up considerably on Day 2, but it was still moderate traffic to my eye.

Why? Well, there’s the economy of course. Things may be looking up, but one manufacturer told me that people who’ve got money in the bank are keeping it there. They’re still cutting corners on travel—making this a one- or two-day show, rather than three.

I also heard that having the show in Philly meant that tri-staters could take the train in for Day 2 and 3.

And, I understand there may have been some football-related reasons that folks weren’t here on Monday.

Football.

I can think of about 80 things I’d rather do [including laundry] than watch football on a gorgeous fall day, but if football will help roll back the expectation that people should travel to work events on Sundays, count me in.

Go Pats. Woo.
 

Tyco Global Accounts: Leveraging cooperation for customers

‘We’re one organization, one enterprise,’ says Renae Leary
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09/12/2012

BOCA RATON, Fla.—Since its inception five years ago, Tyco Integrated Global Accounts has morphed from a sales-focused organization to a program that offers “complete operational management,” says Renae Leary, senior director, global accounts.
 


Women in security and your business

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Wednesday, March 21, 2012

I hope you’ll make room on your ISC West calendars to attend the second annual Women’s Security Council educational session focusing on networking and career advancement for women in the security industry, which will be moderated by yours truly.

The session will take place on the first day of the show, Wednesday, March 28, 2012, from 12:45pm-1:45pm in rooms 206-207.

What can your business do to hire and retain highly qualified women?

This is one of the topics the panelists will address. And we've got three awesome security industry executives on the panel: Kelly Bonds, Senior Vice President of Sales & Marketing, Alarm Capital Alliance, Media, Pa.; Renae Leary, Senior Director, ADT Global Accounts, Boca Raton, Fla.; and Juliette Gustavsson, Head of Corporate Marketing at Milestone Systems in Copenhagen.

Kelly is responsible for increasing sales through acquisitions and driving the overall marketing and business-to-business development strategy. Renae has more than 15 years of managerial experience in strategic sales and marketing, with eight years of global responsibility. Juliette oversees brand and marketing initiatives, and is responsible for the Milestone Systems website, video, graphics and collateral teams.

Panelists will share tips, tactics, and resources with the audience and participate in a question and answer session.

And speaking of the WSC, make sure to stop by the WSC cocktail reception at the Pinot Brasserie at the Venetian on Tuesday night, March 27, between 6 and 9. Winners of the first annual WSC Women of the Year awards will be announced.

Questions about the WSC? Email Rhianna Daniels at rdaniels@compasspublicrelations.com

ADT expands focus on global integration

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02/07/2012

YARMOUTH, Maine—ADT is opening Global Centers of Excellence in England, Germany and Shanghai to strengthen its aim to be the premier enterprise-level security integrator for customers with a global footprint.