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MobileHelp nabs Frost & Sullivan award

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07/29/2014

BOCA RATON, Fla.—MobileHelp, a provider of mobile PERS solutions, based here, recently won Frost & Sullivan’s 2014 North American Price Performance Value Leadership Award in the PERS category, according to a joint news release.

Metrodial to go live with trio of mobile apps

The central station is the first adopter of SmartTek’s trio of personal protection apps, which includes an app-based mPERS service
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07/02/2014

HICKSVILLE, N.Y.—With several different mobile PERS models gaining traction in the monitoring space, it’s not yet clear what type of device and what combination of features will be the winner in the marketplace.

Making money on mobile monitoring

Monitoring company execs extol the benefits of mobile PERS and mobile apps
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05/28/2014

YARMOUTH, Maine—Whether the talk is about mobile PERS devices with geo-fencing, speed alerts and lone-worker monitoring, or about smartphone apps that better connect subscribers with central stations, the takeaway is that the monitoring space is going mobile, and the transformation is happening fast, according to central station executives who are using these newer technologies.

Private equity firm invests in mPERS company

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Wednesday, May 21, 2014

The PERS market has become somewhat notorious for its lack of acquisition activity, a surprising reality given the demographic trends in America that appear to favor such a market.

Many industry watchers on the private equity side attribute the lack of acquisitions to valuations that have yet to ripen. Some hold that as churn decreases, generating longer average account lives, outside investment is bound to pick up. With greater scale and higher multiples, the acquisitions will follow.

Enter Stonehenge Growth Equity Partners, a Tampa-based private equity firm that recently invested an undisclosed amount in MobileHelp, a mobile PERS provider based in Boca Raton, Fla.,—this according to multiple reports, including an article form the Tampa Business Journal.

Stonehenge summarizes its investment strategy on its website, noting that it typically invests in growth stage businesses and “aims to catalyze rapid growth of companies in up-and-coming markets.” The firm also says its typical investment size is between $1 and $5 million, and that it typically targets companies that have at least $3 million in revenue and are profitable.

Like many investment firms, Stonehenge likes the recurring revenue business model.

No question, then, that MobileHelp fits many of the firm’s ideal investment characteristics. Henry Edmonds, president of The Edmonds Group, an investment bank in St. Louis, said it’s very good news that private equity investors are supporting PERS businesses. He added that it’s unsurprising Stonehenge chose to invest in MobileHelp, which Edmonds characterized as a “leading provider of mobile PERS solutions,” that has distinguished itself in an increasingly competitive market.

“I think we’ll see a lot more of this as people get beyond the early stage and nascent products and once they’ve established a niche in the industry as MobileHelp has done,” Edmonds said. “I think it will be likely that these kinds of companies will attract new capital, because it’s an exciting space.”

He described the PERS and mobile PERS market as “the wild wild west,” in a certain sense, because there are a lot of products currently vying for attention.

“But if you can rise above the fray as MobileHelp has done, it’s a great opportunity because of all the current and expected growth in mobile PERS and mobile security,” Edmonds said.

I’ll be following up on this story in the coming days. I plan to piece together an article about the implications of this investment, bringing together the perspectives of MobileHelp, Stonehenge, and others on the private equity side who’ve been monitoring the PERS valuation market for some time now.

ADT’s new $25m mPERS partnership to also enhance lead generation

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Wednesday, May 14, 2014

ADT has invested $25 million in a new partnership with Life360, a provider of location-based services and family networking technology that has more than 33 million customers, ADT announced this week. The partnership is expected to lead to cobranded mPERS solutions and also “provide a valuable lead generation source for ADT,” the company said.

During a discussion of ADT’s disappointing Q1 results earlier this year, CEO Naren Gursahaney cited some “lead generation challenges,” the company had been having and said ADT planned to expand its lead generation activities in response.

On May 13, ADT announced the Life360 partnership, which it said will “enable the development of innovative, cobranded mobile security applications to provide greater safety and security services to families.” According to a news release, ADT is taking a minority ownership stake in the company, “through a $25 million investment, leading a $50 million Series C financing for Life360. The investment forges a mutually beneficial bond for the two companies to work together to advance personal security solutions available to the more than 33 million families who use Life360.”

Arthur Orduña, senior vice president and chief innovation officer for ADT, said the partnership allows ADT to expand security outside the home. “Today, ADT provides security and monitoring solutions for families wherever they are. This partnership with Life360 fits within our innovation strategy to reinvent the idea of ‘security’ for our increasingly mobile lifestyles. It’s a perfect pairing as ADT and Life360 are both leaders in their categories that share a very similar vision and mission – to provide peace of mind to families,” Orduña said in a prepared statement.

The release said the two companies plan to release a new codeveloped mobile application in late 2014. The new mobile app “will integrate features from ADT Chaperone, an existing ‘on-the-go’ personal security offering from ADT. The upcoming mobile application from ADT and Life360 will provide direct access to ADT’s 24/7 monitoring centers that can connect users to police, fire and emergency medical responders,” the release said.

According to Orduña’s statement, “Soon every family will be able to use the app to meet their unique needs, whether it’s providing a chaperone for a child walking home from school and verifying they reached their destination, or knowing to arm the home’s security system when the house is vacant.”

The app will be free. Also, the release said, “and upgraded security features from ADT will be available at a nominal monthly subscription fee.”

Chris Hulls, Life360 founder and chief executive officer, issued a statement saying: “Mobile is at the center of the connected home, and given security is a critical element for today’s families, our integration with ADT offers customers the value of one of the world’s largest security and home automation providers, plus the connectivity of the largest family network.”

 

NationWide enters mobile PERS market

VP of sales and marketing: Offering has huge upside
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02/12/2014

FREEPORT, N.Y.—NationWide Digital Monitoring, which earlier this year expanded its footprint in the Southeast, is now stepping up its presence in the PERS space with launch of its first mobile PERS unit.

AT&T launches mPERS unit

The EverThere is professionally monitored and manufactured by Numera, has both enterprise and direct-to-consumer solutions
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12/13/2013

ATLANTA—AT&T has launched its mobile PERS units, called the EverThere, a small wearable device manufactured by Numera, a Seattle-based provider of mobile health solutions.

Hottest security trend in the palm of your hand

Mobile devices top the list at a CSAA-sponsored webinar
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08/06/2012

VIENNA, Va.—It should come as no surprise to anyone in the industry who owns a smartphone or tablet: That mother lode of technology you constantly find glued to your hand is the hottest trend in security.

Going mobile

The changing PERS market presents opportunities, challenges for central stations
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07/25/2012

America’s elderly population is increasing and is becoming increasingly mobile, with health care technology advancing in lock step. That fact hasn’t been lost on the monitoring world, which is gearing up for new revenue opportunities that will accompany the growth of personal emergency response systems (PERS) and mobile PERS devices.