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ASAP to PSAP

ASAP expands in Virginia

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Wednesday, August 9, 2017

PITTSBURGH—Vector Security announced in early August that Newport News, Va., is now live with Automated Secure Alarm Protocol (ASAP). Newport News joins other municipalities in the state of Virginia using ASAP, such as the City of Richmond, James City County, York County, and Henrico County.

The ASAP to PSAP program, created by The Monitoring Association—formerly CSAA—and the Association of Public Safety Communications Officials automates communication between alarm monitoring central stations and 911 centers.

Transmitting alarm information digitally results in improved accuracy and faster emergency responses by eliminating the need for communication over the phone between PSAP centers and monitoring centers.

Vector Security was the first alarm company to use ASAP in the City of Richmond, Va. in 2012. Vector Security assisted with implementation in Newport News by helping to perform extensive testing prior to the system going live.

“Alarm users in Newport News, including several hundred Vector Security customers, will benefit from faster and more accurate emergency response with the implementation of ASAP,” Anita Ostrowski, vice president of central station services at Vector Security, said in a prepared statement. “We hope the positive impact that ASAP will bring to Newport News will encourage other major 911 centers in the nation to adopt this technology as well.”

Ostrowski continued, “As a security provider, we seek ways to promote ASAP’s value to municipalities and public agencies, and help other alarm companies implement it for the greater good of the industry and the safety of our communities.”

Other municipalities that have implemented ASAP include Houston and High Point, TX; Washington D.C.; James City County, York County and Henrico County, Va.; Tempe and Chandler, Az.; Boca Raton, Fla.; Cary and Guilford County, N.C.; Kernersville and Durham County, N.C.; Johnston County, N.C.; Denton County and Grand Prairie, Texas; Morgan County, Ala.; Delaware County, Ohio; Bucks County, Pa.; and Highland Park, Texas.

Pennsylvania starts getting ASAP to PSAP

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01/26/2017

PITTSBURGH—Bucks County in Pennsylvania went live with the Automated Secure Alarm Protocol, making it the first in the state.

ASAP expands in N.C.

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06/22/2016

PITTSBURGH—The Automated Secure Alarm Protocol is now live in Durham and Kernersville, N.C., bringing almost 1,700 Vector Security customers with it.

ESX 2016 sessions look at key topics for central stations

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Wednesday, March 9, 2016

ESX recently announced its educational tracks for its 2016 show; Run Your Company, Grow Your Business, Maximize Your Central Station, and Rethink the Future. At the end of 2015, I wrote about the biggest trends of the year for monitoring, and I see quite a few of those topics coming up in the Maximize Your Central Station track at this year’s ESX.

ASAP to PSAP had a big year last year, with the announced involvement of big names like ADT, Vivint and Stanley. On June 9, ESX has a session on the program, called “ASAP to PSAP - The Game Changer for the Central Station.”

Cloud came up quite bit last year too, with IBS, Dice, and Bold Technologies each announcing a cloud-based central station platform. The session   “The benefits and limitations of cloud storage in a central station environment,” and, “How UL-827 will impact you and what will be required to secure your technical configurations.”

Other topics sound new and intriguing. Lela Panagides, founder and CEO of Leap Into Leadership, will present a two-part session on “The Art of De-stressing Your Central Station.” The first part will address “How to Know When Your Team Needs a Chill Pill,” and the second will seek to give attendees “The Healthy Workplace Toolkit.”

The complete list of sessions in this track, as well as the others, is available on ESX’s website, www.esxweb.com.

Top 2015 monitoring trends: ASAP, DIY, PERS and cloud

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12/16/2015

YARMOUTH, Maine—CSAA’s ASAP to PSAP program, DIY being paired with 24/7 professional monitoring, PERS, and cloud automation were talked-about trends in monitoring in 2015.

ADS Security implements ASAP

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12/11/2015

NASHVILLE, Tenn.—ADS Security implemented the ASAP program, starting with Morgan Country, Ala., the company announced in December.

Stanley enhances its monitoring

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Tuesday, November 24, 2015

It seems that Stanley Security has really been focusing on how it approaches monitoring lately.

Monday, the company announced its partnership with I-View Now, a cloud-based platform for central station video verification. Last week CSAA announced Stanley’s participation in its ASAP to PSAP program. Additionally, all of this is coming just weeks after Stanley announced its acquisition of SentryNet, a wholesale monitoring center.

Steve Walker, VP of customer service for Stanley said this could lead to other monitoring companies under Stanley—such as Sonitrol and SentryNet—joining ASAP as well. He noted that SentryNet is already integrated with I-View Now.

“The big advantage [of joining the ASAP program] is it reduces the time to communicate or dispatch on an alarm, so it just translates directly into an improved, faster response from the agency [and] it improves the accuracy of the agency response,” Steve Walker, VP of customer service for Stanley, told me.

Walker said Stanley has been working on joining ASAP to PSAP for about a year. First, the company’s automation software, IBS, needed to be integrated with the program. “We’re IBS’ first customer to successfully connect to the network,” he said. This work should make it easier for other IBS customers to join ASAP, he said.

I-View Now is integrated with many different DVRs and cameras, Walker said, and that’s a benefit for Stanley. “It greatly expands our product offering. … We don’t have to worry about integrating all of these different technologies into our software—all we have to do is integrate with I-View Now.”

Walker lauded I-View Now’s ability to allow end users to review a video feed at the same time as the central station after an alarm signal is sent. Stanley has also been working on this partnership for a year, he said.

Stanley has about 250,000 monitored customers in the United States, and another 80,000 in Canada, Walker said. Stanley is the second predominantly commercial business to join the program, after Diebold announced its participation last month.

CMS joins ASAP

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11/06/2015

LONGWOOD, Fla.—Criticom Monitoring Services went live with ASAP to PSAP program in mid-October, starting with the city of Richmond, Va.

Diebold is first major commercial provider to go ASAP

Rollout will be complete in three cities by end of November
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10/21/2015

NORTH CANTON, Ohio—Diebold, the first commercial-focused company to participate in the ASAP to PSAP program, will be up and running in three cities by the end of November, Damon Kanzler, Diebold’s VP centralized services and business processes, told Security Systems News.

ADT goes live with ASAP

Other large nationals expected to follow suit
 - 
08/26/2015

BOCA RATON, Fla.—ADT has joined the ASAP to PSAP program, which will cause a positive chain reaction for the program, increasing its prevalence nationwide, according to Jay Hauhn, CSAA executive director.

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