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Rich Miller

Self-monitoring on the down low

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Wednesday, September 19, 2012

I just saw an item that takes self-monitoring of a home security alarm system to new heights … or should I say to new lows?

It also falls under the category of: “Dude, wouldn’t it be easier (not to mention safer) to have your alarm system professionally monitored?”

Texas twist: N.Y. city outsourcing to collect alarm fines

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Wednesday, August 29, 2012

A Long Island, N.Y., city frustrated by unpaid false-alarm fines is taking a familiar corporate path to change its fortunes: It’s outsourcing the collection work.