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Pam Petrow

Vector Security acquires IRG, managed network services company

CEO Petrow says deal is just the beginning of Vector's move into managed infrastructure and business intelligence space
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08/19/2013

PITTSBURG—National integrator Vector Security will be able to offer managed network services to its customers and will have access to the "Who’s Who of retail customers”—including American Eagle, Estée Lauder and Coach—as the result of its acquisition of Industry Retail Group (IRG), a managed network services company based in Bethesda, Md.

CSAA votes to change name to The Monitoring Association

Jay Hauhn: New name better reflects what monitoring companies do
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06/14/2016

FORT WORTH, Texas—The Central Station Alarm Association name is on its way out.

CSAA announces 2016 annual meeting keynote

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Wednesday, April 27, 2016

Earlier this week CSAA announced the keynote speaker for this year’s CSAA Annual Meeting, held in Marco Island, Fla., from Oct. 22-27: Tasha Eurich, organizational psychologist and author of New York Times bestseller Bankable Leadership.

“We are pleased to feature a next-generation speaker at the Annual Meeting,” CSAA president Pamela J. Petrow said in a prepared statement. “CSAA members are always looking toward the future, and Dr. Eurich is sure to provide them with new strategies to stay ahead of today’s leadership challenges.”

Eurich is principal of The Eurich Group, an executive development firm that helps companies improve the effectiveness of their leaders and teams. She has a Ph.D in Industrial-Organizational Psychology from Colorado State University and serves on the adjunct faculty of the Center for Creative Leadership.

“By pairing her scientific grounding in human behavior with a pragmatic approach to business challenges, she has helped thousands of leaders over the last 15 years,” CSAA said in its announcement.

When I’ve spoken to executive director Jay Hauhn in the past, he’s said that CSAA is retooling the structure and format of its annual meeting.

This certainly seemed to have an impact, as last year’s annual meeting was one of the best attended in the organization’s history. “2015 saw the largest attendance CSAA has had in recent years, and we are confident our reimaging of the meeting will top last year’s record when we convene this fall in Marco Island,” Petrow said in the announcement.

“CSAA is entering the second phase of the reimaging of its Annual Meeting,” Petrow said. “In 2015 a new emphasis was placed on educational programming, and the general sessions were a hit with attendees. CSAA intends to bolster that emphasis on fresh, meaningful education in 2016.”

CSAA announces insurance-focused project

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Wednesday, December 2, 2015

CSAA is starting a new project with Verisk Analytics, a firm that studies data on insurance as well as other industries. The organizations will be “examining the impact of professionally monitored alarm systems on insurance risk,” according to a recent release from CSAA.

CSAA will combine its member alarm system data with Verisk’s proprietary insurance data. “Insights from this study could be used in filings for updated discounts with insurance department regulators,” CSAA said in the statement.

“This project is the most important collaboration between the alarm industry and the insurance industry in a generation. Working together with Verisk will quantify the value of security solutions to reduce risk and give the insurers a reason to offer their policy holders incentives for professionally monitored alarm systems,” CSAA president Pam Petrow said in a prepared statement.

Anthony Canale, vice president of Verisk Crime Analytics, said in the statement, “We’re excited to work with CSAA and use alarm system data to create risk models for our insurance stakeholders to help them quantify risk, reduce losses and improve their customers’ experience.”

Keith Jentoft, president of Videofied will be chair of the new CSAA/Verisk Exchange Committee (CVEC) that will be working on the project's data collection and analysis. Don Young, COO of Protection 1, was named the board liaison, giving the CSAA Board oversight and direction to the CVEC.

The late November announcement said that the project was approved on Oct. 11, during CSAA’s annual meeting.

New leadership brings new approach to CSAA education

Association hosts session on industry businesses and health care
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10/21/2015

SONOMA, Calif.—At its first annual meeting with new leaders Jay Hauhn and Pam Petrow, the CSAA agenda included educational topics that directly affect central station business operations and products, such as the Affordable Care Act.

Shannon Woodman joins CSAA executive committee

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10/14/2015

SEATTLE—Shannon Woodman, COO of Washington Alarm, based here, has joined the CSAA Board of Directors’ Executive Committee.

Vector takes on 17,000 new customers

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Wednesday, September 2, 2015

PITTSBURGH—Vector Security has acquired Pelican Security Network Inc., a regional alliance of independent life safety and security services providers, fire protection companies, alarm dealers and systems integrators based in Baton Rouge, La.

The employees and more than 17,000 Pelican customers merged with Vector Security on Sept. 1, according to a prepared statement from Vector.

Amy Varisco will lead the newly formed Gulf District, which includes the Pelican Security Network of companies, for Vector Security, according to the company.

“In Vector Security, we have found the perfect company to transition our valued customers,” said Louis J. Resweber, Pelican president and COO. “We have been impressed with Vector Security, watching as they grow and provide exceptional service to their customers, all with a focus on the regional support that communities want and need. I am confident that Vector Security will provide the quality products and customer service our customers have come to expect from Pelican Security Network since 1998.”

Pam Petrow, recently named CSAA president and Vector CEO,  “We look forward to introducing the Vector Security brand to the Louisiana, Texas and Mississippi markets as we focus the company growth across these regions in the coming months.

 

Protection 1 goes live with ASAP program

Pam Petrow, CSAA VP, says local advocacy will be key to getting more PSAPs—and central stations—on board
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08/20/2014

ROMEOVILLE, Ill.—Protection 1, a security company whose monitoring arm is CMS, is the latest central to go live with the Automated Secure Alarm Protocol program, according to an announcement from the CSAA.

New door-knocking scams prompt ethics code revisions

ESA revises its code of standards to specifically prohibit posing as a ‘preferred monitoring company’ for alarm manufacturer
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06/25/2014

NASHVILLE—ADT says unscrupulous door-to-door sales reps have some new scams and the Electronic Security Association has updated its code of ethics to specifically ban them.

Petrow stands out

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Wednesday, June 25, 2014

Pam Petrow stands out in the industry as one of just a handful of female CEO’s of a leading security company.

Now, four years into her leadership as CEO and president of Vector Security, Petrow is being distinguished again, this time for winning the Ernst & Young Entrepreneur of the Year award for her region, the Pittsburgh-based company announced this week.

As the Western Pennsylvania/West Virginia award winner, Ms. Petrow will be automatically eligible for consideration for the Entrepreneur of the Year 2014 national program, the winners of which will be announced in November, according to a Vector news release.

The EY award “honors distinguished entrepreneurs who demonstrate widespread success, a commitment to innovation and forward thinking and unwavering passion for business,” the release said. Former recipients have included CEOs, private capital investors and regional leaders of a wide range of businesses.

Petrow succeeded Vector’s longtime president, John Murphy, after his death in October 2010. She formerly was Vector’s EVP and COO.

In a prepared statement about her EY award, Petrow credited company employees and the community with the win. “Being recognized for this prestigious award is not only a testament to the dedication of our employees, many of whom have made serving our customers their careers, but also to the stability and pioneering spirit of the people and businesses in our communities,” she said.

Vector serves nearly 300,000 residential and business customers. The release said Petrow “challenges managers to learn what their direct reports do on a day-to-day basis and to adapt their management style to extract the best performance from their employees.”

It also noted that she “held leadership positions in a number of security industry associations and received a number of awards including the Public-Safety Communications Officials International President’s Award and Central Station Alarm Association recognition for her outstanding contributions to the electronic transmission of signals between central stations and 911 dispatch centers. In 2012, Ms. Petrow was inducted into the Security Sales & Integration Hall of Fame.”

Pretty impressive!

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