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Pinnacle Security

Pinnacle touts change in organizational culture

The Utah summer-model company says it has addressed such problems as ‘rogue’ sales reps
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12/16/2010

OREM, Utah—Pinnacle Security COO Steve Hafen said Pinnacle has designated 2011 as “the year of the customer.”
He said everyone in the summer-model company—even, say, an employee in the accounting department—will explore ways to increase customer satisfaction.

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