Some of these companies said that the move allowed them to refocus on the core of their business.
One thing that each of these companies highlighted is new-found flexibility and the ability to focus more heavily on offering new services and technologies to their customers. Specifically, these companies highlighted offerings such as mobile services and video verification with I-View Now.
This has been a pretty hot topic in the industry, it seems. I know if came up at CSAA’s annual meeting in the panel entitled “Owning vs. Contracting – Future Trends for Monitoring Centers.” I’d like to hear your opinions; Is this trend going to continue? Feel free to check out our most recent News Poll to share your views on the business benefits of either third party monitoring centers or operating your own central station.
YARMOUTH, Maine—The fourth annual Barnes Associates/SSN/CSAA Wholesale Monitoring study found the number of monitored accounts was up 19 percent in 2013, a growth figure the authors believe is being propelled by the influx of cablecos and telecoms into the industry.
SAN ANTONIO—United Central Control is switching to SGS’ Stages for its central station automation, giving UCC dealers expanded access to mobile applications and improving efficiencies to reduce alarm-processing errors, company officials told Security Systems News.
DALLAS—AT&T, which launched its Digital Life home security/home automation platform in April, has received Five Diamond certification from the Central Station Alarm Association, the company announced this week.
MEMPHIS, Tenn.—Building on a service formula that has allowed it to carve out a market niche in the Southeast, Z-Tech Central has rolled out a virtual operator app for its dealers and is expecting double-digit growth in 2013, partner Jonathan Frase told Security Systems News.
YARMOUTH, Maine—The wholesale monitoring industry posted surprisingly strong growth in 2012, with accounts increasing 10.7 percent and average RMR for alarm companies following nearly in lock step, according to a new survey led by Barnes Associates.