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wholesale monitoring

Monitoring: The argument for wholesale

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Wednesday, November 16, 2016

Throughout the year one topic has been cropping up: the benefits of switching to a wholesale central station.

Several companies this year have opted to pick a third party monitoring center over continuing to operate their own central; RFI Communications switched to Rapid Response in March, Red Hawk Fire & Security partnered with Affiliated in October and, most recently, Comtronics switched its monitored accounts to NMC.

Some of these companies said that the move allowed them to refocus on the core of their business.

One thing that each of these companies highlighted is new-found flexibility and the ability to focus more heavily on offering new services and technologies to their customers. Specifically, these companies highlighted offerings such as mobile services and video verification with I-View Now.

This has been a pretty hot topic in the industry, it seems. I know if came up at CSAA’s annual meeting in the panel entitled “Owning vs. Contracting – Future Trends for Monitoring Centers.” I’d like to hear your opinions; Is this trend going to continue? Feel free to check out our most recent News Poll to share your views on the business benefits of either third party monitoring centers or operating your own central station. 

Readers reflect on cableco/telecom impact on wholesale monitoring space

Readers speculate about what’s next for new entrants making inroads into security
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04/09/2014

YARMOUTH, Maine—The fourth annual Barnes Associates/SSN/CSAA Wholesale Monitoring study found the number of monitored accounts was up 19 percent in 2013, a growth figure the authors believe is being propelled by the influx of cablecos and telecoms into the industry.

Barnes Associates wholesale monitoring survey finds accounts up 19 percent

Michael Barnes suspects cableco/telecom influx could be behind ‘unprecedented growth’
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03/12/2014

YARMOUTH, Maine—Much can be gleaned from the fourth annual Barnes Associates/SSN/CSAA wholesale monitoring survey, but if anything stands out about 2013, it’s that overall growth was gaudy.

More mobility for UCC with new central station automation

Company cites need for improved efficiencies, dealer apps
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06/26/2013

SAN ANTONIO—United Central Control is switching to SGS’ Stages for its central station automation, giving UCC dealers expanded access to mobile applications and improving efficiencies to reduce alarm-processing errors, company officials told Security Systems News.

AT&T earns CSAA Five Diamond certification

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06/26/2013

DALLAS—AT&T, which launched its Digital Life home security/home automation platform in April, has received Five Diamond certification from the Central Station Alarm Association, the company announced this week.

New services, new growth for Z-Tech Central

Memphis-based monitoring company touts customized approach for dealers
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05/15/2013

MEMPHIS, Tenn.—Building on a service formula that has allowed it to carve out a market niche in the Southeast, Z-Tech Central has rolled out a virtual operator app for its dealers and is expecting double-digit growth in 2013, partner Jonathan Frase told Security Systems News.

Barnes Associates/SSN wholesale monitoring survey finds accounts up nearly 11 percent in 2012

Michael Barnes calls results 'very positive indicator' for industry
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03/13/2013

YARMOUTH, Maine—The wholesale monitoring industry posted surprisingly strong growth in 2012, with accounts increasing 10.7 percent and average RMR for alarm companies following nearly in lock step, according to a new survey led by Barnes Associates.