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physical security

Tyco expands Global Center of Excellence

Haga: 'It’s all about efficiency and good, clean processes'
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04/16/2014

BIRMINGHAM, Ala.—It’s like the United Nations of security at Tyco’s new Global Center of Excellence. Walk through the office and you’ll hear engineers speaking Chinese, Russian and Arabic. Fourteen languages are spoken here. In addition to linguistic fluency, employees must also understand the business culture in their countries of expertise, Daryl Haga, director of Tyco’s GCoE, told Security Systems News.

Convergint finds communications piece of puzzle in ALERiTY

Eaton Cooper Notification product called a ‘robust solution’ for complete life safety
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04/16/2014

LAS VEGAS—Dan Moceri, CEO of Convergint Technologies, said Eaton Cooper Notification’s new IP network-based ALERiTY line is the mass notification solution his company has been looking for.

Brothers to do $250,000 upgrade at NBA practice facility

The sprinkler renovation project is an example of one of the many types of verticals Brothers specializes in
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04/16/2014

ELK RIVER, Minn.—Brothers Fire Protection, based here, received a fire sprinkler renovation and upgrade contract worth more than $250,000 for a new practice facility for the Minnesota Timberwolves and Minnesota Lynx, which are NBA and WNBA teams respectively.

AES' IntelliStart service making an impact

In addition to the training service, the company launched a pair of "productivity tools" at ISC West
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04/16/2014

LAS VEGAS—Since August 2012, when AT&T announced it will discontinue its 2G service on Jan. 1, 2017, talk about the need for central stations and dealers to protect themselves from the adverse effects of cellular “sunsets” has picked up.  

San Diego central earns Five Diamond Certification

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Wednesday, April 16, 2014

Alarm Relay, a UL-listed alarm monitoring company based in San Diego, became the latest central station to earn Five Diamond Certification from the Central Station Alarm Association, the company recently announced. Fewer than 200 central stations in the country have the certification.

Among the most rigorous requirements for completing the Five Diamond program include the commitment to random inspections by a nationally recognized laboratory, such as FM Global, Underwriters’ Laboratories or InterTek/ETL, and central stations must also comply with quality criteria standards developed by those same organizations.

Five Diamond Certification also testifies that 100 percent of central station operators at a given company have been certified through the CSAA online training course, which covers all phases of central station communications with law enforcement, customers, and fire and emergency centers.

For an operator to achieve certification, they must demonstrate (among other things) proficiency in alarm verification, which helps reduce false dispatches, and in communications with Public Safety Answering Points.

That latter requirement is bound to be vitally important as central stations around the country forge more partnerships with PSAPs, allowing the ASAP to PSAP program to expand. 

GELSSA helps kill low-voltage contractor bill

Legislation that would have dramatically expanded the number of contractors eligible to install security and life safety systems has been dropped
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04/15/2014

ATLANTA—The governor’s office in Georgia put the brakes on a bill that would have made more than 9,000 additional contractors eligible to perform low-voltage installations. The bill, which passed the state Senate in February, was blocked before reaching the Georgia House for a vote.

ADT goes after small business

Orbegoso: Opportunity is significant; only 50 percent of small businesses have monitored security
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04/14/2014

BOCA RATON, Fla.—ADT is going after small business with targeted offerings for specific vertical markets, the first of which it launched on April 10.

IAS moves into Cincy, a critical infrastructure 'mecca'

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04/14/2014

CINCINNATI—Setting up shop in this city, with its chemical, power and other critical infrastructure businesses, has been on Intelligent Access Systems’ roadmap for four years, Ron Oetjen, IAS founder and SVP of Securadyne Systems, told Security Systems News.

ScanSource to offer security 'on demand'

Distributor to launch new education portal at ISC West
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04/11/2014

GREENVILLE, S.C.—The ScanSource booth at ISC West, which has featured memorable themes in the past, will be dedicated entirely to the launch of its new educational program: ScanSource Security On Demand.

NMC opens new central station

California facility boasts enhanced infrastructure and redundancies, new education center
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04/09/2014

LAKE FOREST, Calif.—National Monitoring Center’s new 25,000-square-foot hot-redundant central station, located here, features upgrades in hardware, infrastructure, telecommunications and redundancies, Woodie Andrawos, executive vice president of NMC, told Security Systems News.

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