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Morgan Hertel

Onward through the blog: Day Two at ISC West

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Friday, March 30, 2012

ISC West kept up a strong head of steam on Day Two.

It started at 7:30 a.m. with the Security 5K to benefit Mission 500, a nonprofit group that aids impoverished children. An impressive turnout of runners raised an equally impressive funding total, according to race organizers, and the group later said it had topped its goal of 500 children sponsored.

Then it was on to the show floor for another day of networking and discussion among the thousands, with no letup from Day One’s brisk pace. Here are a few details from my stops along the way:

— Secure Global Solutions announced a May 1 launch for a new app, Stages Metrix, that will give users tablet access to key central station performance figures.
— Keith Jentoft of Videofied provided an update of the growing alliance between insurers, law enforcement and central stations to increase arrests and reduce false dispatches with the use of video alarms.
— Cliff Dice of Dice Corp. detailed his company’s Matrix software, which brings video into a browser environment and opens the door to continuous RMR for integrators.
— Morgan Hertel, the new VP of operations for Rapid Response, disclosed that the company is planning to build a new central station in the West sometime in the next year.
— Gordon Hope of AlarmNet at Honeywell talked about the move to 4G and the June 1 release of the LYNX Touch 5100 wireless control panel with Wi-Fi communications module, which finds the best signal—2G, 3G or 4G—in the user’s area.

Like Day One, there was obviously much more, but I’ll put it to bed for now and gear up for tomorrow’s finale. See you there …  

 

Hertel named VP of operations at Rapid Response

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Monday, March 26, 2012

Morgan Hertel has been named vice president of operations at Rapid Response Monitoring.

That information, courtesy of a new posting on his LinkedIn profile, greeted me today as I packed up my laptop and headed out the door to ISC West. It marks a quick turnaround for Hertel, who just two weeks ago stepped down as vice president and general manager for Mace CS.

In a March 12 news release from Mace Security International, the company said Hertel’s departure was “for personal reasons” and that he would be “working closely with Mace CS in a consulting role over the next several months.” Hertel took over as director of operations at the company’s wholesale central station in Anaheim, Calif., shortly after the CSSS acquisition in 2009.

As for what lies ahead at Rapid, the 30-year industry veteran states on LinkedIn that he’s working on “several high-level projects and initiatives. … At Rapid Response I have many resources, some of which include a complete software development team, a huge IT and technical staff and one of the most educated and talented operations and finance groups consisting of almost 400 staff members.”

Hertel will be a panelist at ISC West at an educational session titled “NFPA 72: Are You Ready for the Changes?” If I can’t catch up with him before I get on the plane, hopefully I’ll get a chance to do so at the show. It will be interesting to see how his expertise comes into play at Rapid.  

Hertel steps down at Mace CS

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Monday, March 12, 2012

Morgan Hertel, VP and general manager of Mace CS, has stepped down for personal reasons, Mace Security International announced today. A replacement wasn’t named, but a Mace news release said Hertel “will be working closely with Mace CS in a consulting role over the next several months.”

Hertel, who was named director of operations at Mace shortly after the CSSS acquisition in 2009, could not be reached for comment. “Our clients remain in the very capable hands of the Mace CS professionals who have a high degree of technical expertise and training for the positions they hold,” he said in the company’s statement.

Hertel is a well-known figure in the monitoring world, with more than 30 years of experience and active service on many industry committees. He was a panelist for a discussion on cloud security at the recent TechSec conference in Delray Beach, Fla., and is scheduled to speak at ISC West at a session titled “NFPA 72: Are You Ready for the Changes?”

As for professional changes for Hertel, I hope to learn more soon.

 

Is your cloud provider secure?

TechSec panelists urge due diligence but say risk still resides with the customer
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02/15/2012

DELRAY BEACH, Fla.—Security companies questioning the safety of moving their data to the cloud can greatly reduce the risks by doing their homework about service providers and “practicing what they preach” about encrypting, a panel of experts told attendees Feb. 8 at the eighth annual TechSec conference.

Experts shine on TechSec stage

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Wednesday, February 8, 2012

While sunny Florida hasn’t quite lived up to its billing—blue sky has been scarce, at least so far —the eighth annual TechSec, a two-day conference being held in Delray Beach, is definitely meeting expectations.

Many of the security industry’s top players are here, and the presentations and discussions have been lively. The monitoring world was well represented at Tuesday’s session, with Morgan Hertel, VP and general manager for Mace CS, and Jerry Cordasco, VP of operations for G4S Technology, among the presenters. Do video analytics really work? Is your cloud provider secure? Those were among the topics debated, with some energetic exchanges between the audience and the experts on the dais.

Day Two kicked off with William Rhodes, a market analyst for IMS Research, giving TechSec attendees a look at what to expect in video surveillance technology in 2012 and beyond. The rest of the day features sessions on implementing current vs. emerging technology in long-term projects; PIV (personal identity verification) being propelled into the private sector; and SaaS (software as a service) and ROI for the end user.

The conference wraps up with the next generation of security practitioners discussing new technology and how it will affect the industry. Four members of Security Directors News’ “20 Under 40” class of 2012 are on the panel, including Whit Chaiyabhat, director of emergency management and operational continuity at Georgetown University, and Christopher Chapeta, physical security specialist for Chevron.

I had the chance to talk with both of them yesterday, and for anyone in the security industry skeptical of those who have grown up with the Internet, cellphones and social media, I have good news: If these folks are typical of those who will guide the industry in the future, it’s in good hands.

For those who couldn’t join the TechSec this year, there’s always 2013. And you can get a taste of what you missed in the coming days in SSN. 

TechSec 2012 preliminary educational program announced

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09/22/2011

ORLANDO, Fla.—Details of the TechSec 2012 educational program were announced by conference organizers on Sept. 20, the second day of the ASIS show here.

SIAC has a busy summer so far in California

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07/21/2011

BAKERSFIELD, Calif.—The Security Industry Alarm Coalition has been proactively advocating for alarm industry interests and better municipality/industry relations in California for the past several weeks.

Mace CSSS acquires The Command Center

Mace GM and TCCI alumnus Hertel feels acquisition a good fit
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04/01/2011

ANAHEIM, Calif.—Mace CSSS on April 1 announced it had acquired UL-listed wholesale central station, The Command Center, Inc. by purchasing all of the company’s stock. TCCI is a UL listed wholesale central station located in Corona, Calif.  Financial terms of the stock acquisition were not disclosed.
According to Mace CSSS VP and GM Morgan Hertel, the acquisition brings 20,000 accounts from 70 dealers to the Mace fold, and adds an undisclosed amount of RMR to Mace’s coffers.

Does AT&T’s purchase of T-Mobile threaten the industry?

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03/24/2011

YARMOUTH, Maine—Ever since rumblings of a POTS sunset began last year, the security industry has been concerned with where a dependable communications pathway would come from. Most eyes have turned to broadband and GSM as two alternatives. With the March 20 announcement of AT&T’s agreement to buy competitor T-Mobile for $39 billion, a new wrinkle to the communications pathway has been introduced with which the security industry must contend, assuming the acquisition passes muster with the SEC.

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