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Telecom partners with professional security companies in second go-round

After going it alone in beta, Frontier decides partnering with big national security companies is the way to go
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12/01/2011

STAMFORD, Conn.—Frontier Communications about four years ago tried a go-it-alone experiment offering home security in a small town in Pennsylvania. The telecom, based here, did everything from marketing the product to monitoring it through a third-party monitoring center.
Now Frontier is taking a different approach in a second foray into the security market: It’s partnering with two security giants, ADT and Protection 1, to offer security products in two separate six-month trial programs, one in upstate New York and one in Pennsylvania.

Yet another telecom enters security space!

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Wednesday, November 23, 2011

Whew! It just doesn't stop. First, there was the news in October that Verizon had launched to its broadband customers nationwide the home security product it had debuted in January at the Consumer Electronics show.

Then I just wrote about Time Warner Cable and Frontier Communications now joining other cableco and telecom companies in launching home security/home automation offerings.

And now AT&T has entered the security space, according to a recent report of the Atlanta Business Chronicle. Here’s what that publication had to say:
 

AT&T plans to launch a new division focusing on connected digital services, as it seeks to diversify revenue streams.

The unit is called Digital Life Services, a company spokeswoman said, declining to offer details on employment.

The division will focus on services such as home security, home monitoring, home automation and control, home healthcare and personal energy management, according to a description on AT&T Careers website.

AT&T is looking to hire sales, marketing and IT professionals to support that division, according to the website.

I’ll be writing more as I learn more—and exploring what this new competition means for the industry.

 

Time Warner Cable, Frontier enter home security market

The companies launch home security/home automation options in upstate New York and other markets
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11/22/2011

YARMOUTH, Maine—Time Warner Cable and Frontier Communications are now joining other cableco and telecom companies in launching home security/home automation offerings.

Verizon securing nation’s homes

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Tuesday, November 1, 2011

It was big news in January when Telecom giant Verizon debuted its new home security/home automation offering at the Consumer Electronics Show in Las Vegas. Now it’s even bigger news that the company has finished beta testing the product in New Jersey and launched it for real to Verizon broadband customers nationwide in mid-October.

The company’s Home Monitoring and Control Service—which has no professional monitoring component—costs $9.99 per month, with equipment packages starting at $69.99. Verizon said the service “enables customers to remotely access, control and monitor doors, thermostat controls and appliances well as view home-energy use in near-real time—all via a smart phone, PC, FiOS TV and, eventually, a connected tablet.”

And this may be only the beginning. A Verizon spokesman, Clifford Lee, told me last week that Verizon may consider the possibility of adding a burglar alarm security option in the future. Lee said it’s too early to discuss specifics, so it’s not clear if this would be a professionally monitored option or not.

So what does Verizon’s offering mean to professional home security providers?  Is this going to cut into your business or is there enough business to go around for everyone? Verizon also is known more as a communications/entertainment provider … will customers trust the company to also provide security as much as they do professional security providers?

I’m talking to industry experts to find out the answers to those questions and more for a Market Trends story in our upcoming December issue. Also, I’d love to hear your answers to those questions. Please participate in our December Newspoll on this topic, which you can find by scrolling down to the bottom of our site. Let us know what you think!

Advice from PSA-TEC 2011: Embrace change

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05/26/2011

WESTMINSTER, Colo.—What’s the biggest challenge for independent integrators today? According to Bill Bozeman, “it’s not the need to learn the latest and greatest technology,” and it’s not learning how to sell better or more efficiently. Rather, it’s understanding how to run and adapt their business models so they can run profitable businesses.

Does AT&T’s purchase of T-Mobile threaten the industry?

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03/24/2011

YARMOUTH, Maine—Ever since rumblings of a POTS sunset began last year, the security industry has been concerned with where a dependable communications pathway would come from. Most eyes have turned to broadband and GSM as two alternatives. With the March 20 announcement of AT&T’s agreement to buy competitor T-Mobile for $39 billion, a new wrinkle to the communications pathway has been introduced with which the security industry must contend, assuming the acquisition passes muster with the SEC.

Vivint's home automation move timely

Research firm says services are going mainstream
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02/03/2011

SCOTTDALE, Ariz.—Vivint's announcement that it is moving into the home automation market coincided with a new ABI Research report that says there’s a big opportunity now for home automation to go mainstream.

Verizon debuts home security offering at CES

Industry insiders say security companies should take note
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01/06/2011

LAS VEGAS—Verizon, which has had a stealth presence at recent security shows, this week launched its new home security offering at the Consumer Electronics Show here.

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