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SecurityTrax increases integrations

Company has been gaining momentum since its 2015 acquisition by Alarm.com
 - 
08/31/2016

TYSONS, Va.—SecurityTrax, a cloud-based CRM offering from Alarm.com, integrated with four new monitoring centers recently.

My Alarm Center's new business model driving success

Organic growth strategy, new DIY division paying dividends
 - 
08/17/2016

NEWTOWN SQUARE, Pa.—My Alarm Center, a super-regional security company with a rapidly evolving national presence, is coming off an impressive year of organic growth, complemented by the success of its new DIY division, LivSecure.

ADT gets into the Ring

 - 
Wednesday, July 20, 2016

ADT announced earlier this week that the Ring video doorbell is now available for its customers nationwide. While the Ring has made some noise in the smart doorbell category, there are many options to choose from when it comes to this first-line-of-defense product for homeowners.

Others who have had success with doorbell cameras include Vivint, Skybell and August, to name just a few.

As more and more consumers begin to embrace smart home products like the video doorbell, dealers are adding these devices to their security and home-automation offerings, and partnering and integrating with others to provide a complete home automation and security package.

For example, ADT customers can incorporate the Ring video doorbell as part of their ADT Pulse smart home security system and lock their door, turn on their lights, and activate their ADT security system directly within the Ring app, all while seeing who is at the door.

Similarly, Vivint’s Doorbell Camera, which won a 2016 Innovation Award from the Business Intelligence Group earlier this year, works with its smart home platform, so homeowners can engage in two-way conversations with visitors on their doorsteps from their mobile devices, while simultaneously using Vivint’s smart home technology to remotely unlock the front door, open the garage door, disarm their security system, for example.

On the supplier side, SkyBell, which was nominated for a CES Innovations Design and Engineering Award, has integrated with Nest, Amazon Echo, Honeywell, Alarm.com, Monitronics, Kwikset, Icontrol Networks and IFTTT, all in an effort to allow complete control of a homeowner’s security and smart home system.

And the August Doorbell Cam is part of the August Smart Home Access System, so all of the August Home products, along with its app, work together. August is also integrating with other companies, such as Honeywell, which recently integrated the August Smart Lock with its Total Connect 2.0 Remote Services platform.

For many homeowners, the video doorbell is their first-foray into smart home technology, and it is helping to drive the continued growth of other security cameras and smart home devices and apps. 

In fact, new research that came out this week from Parks Associates estimates that nearly 24 percent of U.S. broadband households will have an IP camera by 2020, while more than 50 percent will have a smart home controller and 26 percent will have a home security system.

What this study and others like it are finding is interest in products like the video doorbell is driving consumer interest in security, which can only benefit security dealers moving forward.

 

 

Comcast and Alarm.com to acquire Icontrol

Alarm.com to pay $140m for Connect and Piper businesses; Comcast to acquire Converge business for undisclosed price
 - 
06/23/2016

TYSONS, Va. and PHILADELPHIA—Interactive services platform provider Alarm.com and cable giant Comcast today signed agreements to acquire different business units of platform provider Icontrol Networks, based in Redwood City, Calif.

Comcast and Alarm.com reportedly in talks to acquire Icontrol

Alarm.com could win ADT business if deal goes through
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06/15/2016

REDWOOD CITY, Calif.—Interactive services platform provider Alarm.com and cable giant Comcast are in talks to acquire platform provider Icontrol Networks, according to several sources who spoke to Security Systems News, and published reports.

Dealers find new way to connect with customers

Alarm.com’s Customer Connections is designed to create loyalty and upsell opportunities
 - 
05/18/2016

YARMOUTH, Maine—SMS Security Systems’ Scott Stellfox and Kevin Buckland of True Steel Security say Alarm.com’s Customer Connections is a great way to keep in touch with customers, upsell and lower attrition.

The resi buzz at ISC West

 - 
Wednesday, April 13, 2016

At this year’s ISC West, the big theme on the residential side was the connected home, and all of the possibilities now available to dealers who are looking to provide interactive services, including some DIY options, to the homeowner.

The DMP Owners Forum, a daylong training event for dealers, included the introduction of new products and services tailored to help dealers take advantage of the connected home and DIY.

The smart-home theme continued on the ISC West show floor, as I visited residential smart home providers including Icontrol One, Alarm.com, Qolsys, 2GIG and Honeywell Security & Fire—the biggest booth at ISC West 2016 this year.

As you will see in my ISC West Roundup, many of these companies unveiled new technology, and outlined the increased support and options now available for dealers looking to provide these options to their customers.
 
After the show, I caught up with David Paja, president, Honeywell Security & Fire, to see if he was hearing the same kind of buzz at this year’s show. 

“For us it was probably one of the busiest shows in the past few years,” Paja said. “ISC West was very exciting for us this year as there is a lot going on in the industry right now, and I had a lot of discussions about connected homes, connected buildings, and new technology and software development in those areas.”

At the booth, Paja said the company was excited to launch its Lyric Security offering, which he said he has been talking about for over a year, but is now officially in production. “We are bringing together with Lyric our connected home offering across Honeywell, which is a family of products that cover security, safety and comfort (energy management and thermostats, for example), and the response from the marketplace has been phenomenal and the orders that we are booking are more than we anticipated.”

Paja also noted that two recent company acquisitions—RSI and Xtralis—are helping to expand Honeywell’s offerings and position in 2016.

“Everything is going visual—that is what we believe in the industry,” said Paja. “Historically, alarm notifications were enough, but with visual video verification we are seeing a strong demand from end users, as well as law enforcement in an effort to manage and reduce the cost of false alarms, as well as for central monitoring stations. This big push toward visualizing the alarms and the events is a long-term trend in our view, and RSI has a unique and leading position in terms of video verification solutions, one that we did not have in the U.S.”

As these residential-focused companies reposition themselves to stay at the forefront of trends in the industry, dealers will be able to change with the times as well, and not let new technology pass them by.

 

Alarm.com opens new global HQ facility

Added space and technology expands dealer-training capability
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03/30/2016

WASHINGTON—Alarm.com officially opened its new global headquarters here in March, bringing the entire company under one roof and expanding its dealer-training capability.

CRM designed by dealers for dealers attracts major players

FillQuick emphasizes ease of information for dealers
 - 
03/23/2016

EDMONTON, Canada—Designed by a former ADT dealer and developed specifically for security companies, FillQuick is a new CRM software company that is attracting some big name customers, like UCC, AvantGuard and, most recently, Monitronics.

Resi security industry preps for ISC West

New technology, meeting vendors tops ‘to-do’ lists
 - 
03/16/2016

YARMOUTH, Maine—With ISC West right around the corner, Security Systems News asked some leading players on the residential security side to share their game plans for this year’s show at the Sands Expo in Las Vegas, April 5-8.

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