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Sonitrol

Talking keypads and panels with Chip Shiver

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07/07/2014

DAYTON, Ohio—It’s safe to say that Chip Shiver, president of Sonitrol SW Ohio and Shiver Security Systems, got into the industry a bit earlier than most. “I guess you could say I was born into it,” he told Security Systems News. Shiver’s father started Sonitrol of Southwest Ohio in 1971, based here, and since then Shiver has been involved “on and off since day one.”

3xLOGIC acquires Sonitrol product development

Deal brings central station intelligence to 3xLOGIC and innovation to Sonitrol
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06/17/2014

WESTMINSTER, Colo.—Intelligent video surveillance solution provider 3xLOGIC on June 13 announced it has acquired the product development and research group of Sonitrol from Stanley Security.

Sonitrol names new dealer association president

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04/24/2014

FORT WORTH, Texas—Sonitrol, a provider of verified electronic security for homes, schools and businesses, has named Jeremy Bates, general manager of Sonitrol of Lexington, the new president of the Sonitrol National Dealers Association, according to a news release.

Honeywell First Alert enhances opportunities for NC dealer

Sonitrol Security Services says becoming an FAP dealer gives it an edge in high-end resi
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02/19/2014

CHARLOTTE, N.C.—Sonitrol Security Services recently became a Honeywell First Alert Professional (FAP) dealer, a move that will help the company “take it to the next level” in the high-end residential market, said Sonitrol Security CEO and President William Price.

Ohio city enacts alarm verification

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Wednesday, February 5, 2014

Plagued by an astronomical 98 percent false alarm rate for security systems, Akron, Ohio is following the lead of several other major American cities and introducing verified alarm response, according to a report from the Associated Press, and a news release from Sonitrol, an audio verification company.

The policy, adopted in larger cities such as Detroit, Las Vegas and Milwaukee, is simple: If an alarm goes off, a possible crime must be confirmed prior to law enforcement dispatch.

There are several causes of false alarms—outdated systems and installation flaws are among the most common culprits. But whatever the cause, the torrent of towns and cities taking measures to address them suggests that municipalities and police departments have had enough. In addition to being a budgetary drag, false alarms can potentially have dire consequences if they delay police response to more critical calls.

To some, enacting policies designed to confirm crime prior to police dispatch sets the stage for greater cooperation between the industry and law enforcement. But according to the AP report, not everyone is sold on these measures being the best means of ensuring maximum public safety. David Margulies, spokesman for the SIAC, was quoted in the report saying such policies are "basically putting the public in danger." To be sure, there is a fundamental tension between the need for municipalities to save resources by reducing false dispatch and certain ideas about the best policies for responding to alarms. In the coming days, I hope to gather some opinions on both sides of this debate.

I’ll be interested to hear how municipal measures to curb false dispatches through verification policies modify the demands of central station personnel on the ground level. As such policies become more widespread, how will the industry change? Does the future of monitored alarms involve video or audio verification becoming de rigueur?

Sonitrol system helps stop noisy coin shop thieves

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09/12/2013

OLYMPIA, Wash.—Three thieves made it into the entryway of an Olympia rare coin shop, where they were stopped by a steel door. As they hammered away at the door, the shop’s Sonitrol verified audio detection security system activated.

Meet the Class of 2013

More women, lots of interest in technology in this year's class
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06/12/2013

YARMOUTH, Maine—The editors of Security Systems News are pleased to present the “20 under 40” Class of 2013.

Sonitrol audio alarm foils would-be jewelry thieves

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06/10/2013

HOLLYWOOD, Fla.—A pair of thieves attempting a heist at Koosh Jewelers here found themselves headed to jail instead after a Sonitrol audio detection alarm system heard them, barred them from entering and alerted authorities, according to a news release.

Sonitrol audio alarm foils would-be jewelry thieves

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06/07/2013

HOLLYWOOD, Fla.—A pair of thieves attempting a heist at Koosh Jewelers here found themselves headed to jail instead after a Sonitrol audio detection alarm system heard them, barred them from entering and alerted authorities, according to a news release.

New voices join alliance for video-verified alarms

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Wednesday, December 12, 2012

The Partnership for Priority Video Alarm Response has added four new voices to its campaign to increase arrests and reduce property losses through the use of video-verified alarms.

Joining the PPVAR’s board of directors are Jacqueline Grimm, vice president of security solutions for Diebold Inc.; Douglas Curtiss, president of Sonitrol New England; Jon Bolen, chief technology officer for Interface Security Systems; and Robert Baxter, president of Radius Security.

The new directors from the security industry will work with representatives from the National Sheriffs Association and the National Insurance Crime Bureau, an alliance of groups that would have seemed unlikely a few years ago.  

“We’re pleased to join PPVAR to promote priority response to video alarms that are verified by a certified central station,” Grimm said in a prepared statement from the partnership. “[Diebold has] offered alarm verification services for many years, and our focus on priority response, apprehension and risk reduction provides comprehensive threat protection. Also, by assisting law enforcement with a second-by-second situation analysis, we can help improve officer and customer safety while increasing criminal apprehension rates.”

Bolen, who was the chief product officer for Westec before it was recently acquired by Interface, is a 15-year veteran of video verification. He cited its benefits by breaking down the numbers.

“We have reduced and maintained our dispatch rate to less than 3 percent of events handled by our operators, meaning that over 97 percent of the alarms we receive are resolved without the costly, and often needless, intervention of authorities,” he said in the PPVAR statement. “We are pleased to join an organization promoting this kind of value.”

Curtiss of Sonitrol, which has a history working with police to make arrests through audio verification, echoed Bolen’s sentiments.

“Whether it is audio or video, the operator is a witness to a crime in progress,” he said. “From my perspective, the ‘V’ in PPVAR is ‘verification.’ We support his organization and its work to reduce false alarms and make more arrests.”

Canada gets a nod in the PPVAR with the addition of Baxter. He is president of Radius Security, a Greater Vancouver video monitoring central station.

“Alarm response in many cities in Canada has been degrading as budgets and police resources decline,” he said. “Video-verified alarms help us provide greater security for our customers and reduce false alarms for our law enforcement partners.”

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