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Doyle Security Systems

News Poll: DIY represents an opportunity for traditional companies

Seventy-one percent said their company either offers DIY or is considering it
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08/17/2016

YARMOUTH, Maine—Traditional security companies like LOUD Security and Select Security have been looking at expanding their offerings with DIY. Most respondents to Security Systems News’ latest poll said DIY gives companies access to more streams of revenue and new markets.

Doyle buys in Syracuse

Accounts fold in 'very nicely' to company's existing Syracuse office
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08/03/2016

ROCHESTER, N.Y.—Doyle Security Systems, based here, today announced it acquired all of Murphy’s Alarm and Lock’s monitored accounts, based in Syracuse, N.Y.

Doyle buys in Albany

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Wednesday, June 1, 2016

Doyle Security Systems acquired Albany Protective Services yesterday, adding 1,100 accounts to the company, almost doubling Doyle’s presence in the Albany area.

“It gives us a great expansion in our Albany market—just a much stronger presence,” John Doyle Jr., company president and CEO, told Security Systems News. Prior to the acquisition, the company had about 1,400 accounts in that area.

Doyle has been working on the deal for about 6 months. Financial terms of the deal were not disclosed. Albany Protective’s account base is mostly commercial, Doyle said. “Their split is about 70 percent commercial and 30 percent residential.”

APS had operated its own UL central station, but Doyle is transferring the accounts to its monitoring center in the Rochester, N.Y., area. “They were on the same software platform as we were, which was really helpful—for both their monitoring and their billing,” Doyle said, both companies used Bold Manitou for automation and Sedona for billing. “It’s been a very smooth process. It’s not 100 percent done, but its pretty close.”

Four employees from Albany Protective Services are joining Doyle. Former president and majority owner of APS, Mark Foster, is joining Doyle’s Albany office in a management position, the company announced. Ross Foster, who was part owner of APS, will work in Doyle’s sales, and two service technicians are joining the team from APS.

“Mark Foster—he just has tremendous knowledge about the industry and his customer base. Bringing him on board was very important to us, and likewise with his brother Ross. … Having them on our team is just a huge plus for us,” Doyle said.

The company now has about 27,000 accounts. Doyle said that it is not every day you see two multi-generational family businesses joining forces. APS, a third-generation family business, was founded in 1935, and Doyle is a fourth-generation business, founded in 1919.

Monitoring companies foresee benefits from ADT/Protection 1 merger

Five leading monitoring companies share views on megamerger
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03/09/2016

YARMOUTH, Maine—Monitoring companies have an opportunity to attract new business, new dealers and new employees in the wake of the planned ADT/Protection 1 merger, according to five leading monitoring companies who spoke to Security Systems News.

Doyle builds density with buy

Jack Doyle represents fifth generation to join the business
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11/24/2015

ROCHESTER, N.Y.—Regional security company Doyle Security Systems is celebrating Thanksgiving with the acquisition of a local competitor, a deal that brings in some technical talent and several hundred mostly commercial accounts.

How I Use My System: Devon Ritch

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07/08/2015

Devon Ritch is the director of IT for Doyle Security Systems, based in Rochester, N.Y. He started at the company six years ago as IT manager, his first position in the security space. Ritch said he is a “one-man show. Just about anything that’s IT, it’s me.” Among other duties, Ritch uses his home as testing grounds for various systems. In early June, Security Systems News caught up with him on the system he has in place now.

Doyle expands into mass marketing

Strategy could expand company footprint
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06/03/2015

ROCHESTER, N.Y.—To reach new audiences and expand the company, Doyle Security Systems, based here, is introducing a new mass-market strategy.

Doyle acquires Dakota Systems’ accounts

Expands in footprint and expects more
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12/10/2014

ROCHESTER, N.Y.—Doyle Security Systems in November acquired 300 accounts from Dakota Systems, both based here, which will now be monitored by Doyle’s central station, based in Henrietta, N.Y., a suburb of Rochester.