For those of you who have been following my blog, you may know that I haven’t been in the industry very long. But, in the past couple months, I’ve been trying my best to learn as much as I can about the industry.
As such, I’ve picked up things here and there that make a lot of sense to me. A poignant summation of the purpose behind it all came from Chris Newhook, central station manager for American Alarm and Communications when I visited recently; that monitoring is about comfort, making sure people feel—and are—safe at all times.
So this blog post goes out as a recognition to the people in the central stations this holiday, making sure that others are safe, and providing that same level of care and comfort as any other day.
Especially to those individuals, but to everyone else in the industry as well: Thank you and happy holidays.