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Michael Zydor

Monitoring stations with an edge: Earning dealer loyalty

Flashy incentives are nice, but dealers care more about a central station’s service, technology and expertise
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08/26/2015

YARMOUTH, Maine—It’s supposed to be a win-win when wholesale central monitoring stations want to manage, service or purchase accounts from alarm dealers. The dealer can acquire some capital. The central station builds its portfolio. This business relationship can be sweet, as when central stations offer perks to purchase accounts. Or it can go sour when the central station and the dealer, after an account transfer, wind up competing with each other for customers.

For Affiliated Monitoring, an app can make an impact

Part of a main thread at company
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02/11/2015

UNION, N.J.—What a monitoring company offers its dealers makes a difference, according to Michael Zydor, managing director for Affiliated Monitoring, which strives to continually update its dealer app as well as monthly dealer reports.