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Tony Byerly

Byerly: Total transparency elevates performance all along the way

Stanley CSS introduces Performance Scorecard for Commercial Customers
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10/07/2010

NAPERVILLE, Ill.—Stanley CSS is laying its cards on the table for all to see—customers and employees alike—with its new initiative, announced Sept. 29, called Performance Scorecard for Commercial Customers.
The scorecard measures Stanley’s performance on a number of metrics and is automatically issued monthly to each of Stanley’s commercial customers in North America and to the account executive responsible for the account.

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