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Abode brings professional monitoring to its DIY systems

Wednesday, May 25, 2016

PALO ALTO, Calif.—Abode, a DIY security company that got crowdfunded last year, is now offering professional monitoring—full time or on-demand—from UCC, and the company is actively looking for partnerships with security companies.

“We always had the plan to introduce [monitoring options], but our goal first was to get the product out in peoples’ hands and really drive some of the early feedback to actually make our product better, before we went down the road of charging people for services,” Chris Carney, abode’s founder and CEO, told Security Systems News. Prior to starting abode, Carney was in the traditional security space, working with ADT and Tyco.

The company offers its system with three plans. Its “Basic” plan is MIY with professional monitoring on-demand with no monthly fee. The “Connect” plan offers everything in the basic plan with a 3G cellular back up for $10 a month. Abode’s “Connect + Secure” plan gives users all the functionality of its Connect plan with full professional monitoring, for $30 per month.

The company started shipping products to consumers in November and currently has 1,000 users in 27 countries. “Our goal is to hit 10,000 users in our first twelve months,” Carney said. Users outside the U.S. are on the non-monitored option, but the company is currently integrating with foreign central stations to support other plans, he said.

Abode launched its monitoring options last week. The company offers two options for on-demand monitoring: $8 for three days or $15 for one week.

Abode is currently only sold directly to consumer, but that could change. “We do want to look at the security space as a place to partner with companies,” Carney said. This partnership would appeal to companies that want a DIY offering in their portfolio. Partnering companies would have abode accounts monitored through UCC, he said.

“We can get partners up an running on a pilot in a few weeks,” Carney said. “Our goal is to maintain our brand as part of these relationships, we would be willing to discuss other branding solutions with dealers on a case by case basis.”

Dealers would own the accounts and the possible RMR. “Our solution will also provide the dealers the opportunity to become the trusted advisor for the users entire connected home in addition to their security consultant,” Carney said.

The abode system can also verify alarms which can reduce false alarms. “Every system that we send has visual verification of events,” abode co-founder Brent Franks said.

“We’re focused 100 percent on security, but essentially our product is a smart home in a box,” Carney said. “We also have the ability to add other third party devices that are ZigBee or Z-Wave.” 

The insurance space is another area for possible partnerships, according to Carney. This could include a “co–branded solution directly sold by the partner to their customers as a security offering [or] offering the abode branded solution to their customers as way for their policy holders to save money on their insurance. These are still in testing stage, but look to be a very viable channel for our fully integrated solution.”

Got design in mind?

Wednesday, May 20, 2015

You’ve heard the old real estate sales mantra: “Location, location, location.” For many in the residential security industry today, the new mantra is “Design, design, design.” 

At ISC West this year I met with a long list of security pros, from manufacturers to dealers to providers, most of whom proclaimed that on top of tech advancements their equipment was made “to look good.” 

They’re right. Their designs are looking good.

Panels, switches, sensors and more are sleek with a European-design feel. They will be less than obtrusive when mounted on a wall. No more huge black or brown boxes in the front foyer—these blend in. 

The equipment, mostly white and thin, reminded me of the first, very early, iBook I owned. So pretty and neat, small and clean. That was a number of years ago, and my iBook eventually met its demise, but I still remember it fondly, mostly for how it looked in comparison to other bulky laptops of the day. 

“This is the year of industrial design,” Avi Rosenthal, board member of the Z-Wave Alliance and VP of security and control for Nortek, told me early on at the Las Vegas show.  His comments resonated as I visited other booths after that. 

For homeowners, form is equally as important as function for all products, he and others said.

“It’s the ‘wife-acceptance’ factor. She’s the one who decorates, so the devices must look cool on the wall,” Rosenthal said.

Who wants something big, dark and ugly hitched to the wall just inside their front door? Not me. Neither did former ADT exec Christopher Carney when deciding on the look of his new Abode home resi system.

The pursuit of aesthecially pleasing design extended into the ISC West booths themselves this year. Honeywell, for example, had all of its products—from fire to resi—on interactive display in one big, nicely appointed space—think of an Apple store. 

Nortek had a new, interactive booth, too, with each of its sister companies representing myriad slick-looking products. 

How big a deal is this whole aesthetics thing to you and your companies? Are you feeling the need to adapt to the latest trends in home décor? Are you hearing this from your customers? 

If your products are less than pretty, you might want to consider how good design might add to your bottom line.