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The right response

SSN Staff  - 
08/01/2003

Technician solves baby problem

DENVER - An alarm technician was able to calm an angry customer and solve a strange problem with the customer’s Concord Pro 6000 alarm panel after determining that the customer’s 16-month-old baby was unintentionally arming the home alarm system.

The customer had called Rocky Mountain Alarms here to complain that the alarm system was apparently arming itself and would sound an alarm when the homeowner opened a door when the system was supposed to be disarmed.

NBFAA elects three to executive committee

SSN Staff  - 
08/01/2003

SILVER SPRING, Md. - The National Burglar & Fire Alarm Association recently elected three new members to its executive committee.

Northstar sales reps cited

SSN Staff  - 
08/01/2003

MT. LEBANON, Pa.

Garrett finishes walk-through installations

SSN Staff  - 
08/01/2003

GARLAND, Texas - In June, Garrett Metal Detectors finished installing the last of $1 million worth of walk-through devices at airports across the United States, which followed Garrett’s ongoing deal as the sole supplier of hand-held metal detectors used by the Transportation Security Administration.

In the last year, Garrett has delivered more than 11,000 of its SuperWands to U.

Senstar-Stellar opens demo area

SSN Staff  - 
07/01/2003

OTTAWA - Outdoor perimeter detection company Senstar-Stellar Corp. opened a demonstration and training facility here.

Cooperation, planning makes systems integration work

 - 
07/01/2003

What makes sense from a building systems or even security point of view may not always be the best solution in the event of a fire. That’s why, noted Steve Sargent, director of worldwide sales for Keltron, project management “is critically important” as systems integration gets under way.

NBFAA stymied in attempts to broaden background check legislation

 - 
07/01/2003

SILVER SPRING, Md. - Attempts by the National Burglar & Fire Alarm Association to broaden the content of the Private Security Officer Employment Authorization Act of 2003 to include criminal background checks on personnel beyond private security personnel has been unsuccessful so far.

Judge denies CAA’s bid for injunction

 - 
07/01/2003

SAN FRANCISCO - A judge in San Francisco County denied the request of the California Alarm Association for a preliminary injunction that would stop police here from implementing an alarm ordinance to make alarm companies operating within city limits legally responsible for collecting and remitting false alarm fines to the city.

Although both sides met in a hearing May 21, the decision was handed down in early June.

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