LOS ANGELES—Life Alert, a leading provider of personal emergency response systems, has filed suit against competitors Connect America and LifeWatch USA, alleging they have been impersonating Life Alert through fraudulent “robo-calls” and other telemarketing to obtain new customers.
OTTAWA, Ontario—Lanvac, a wholesale monitoring provider based here, has added a sixth central station to its Canadian network by acquiring Safe Harbour Security of Sydney, Nova Scotia in a deal valued at $3 million.
YARMOUTH, Maine—Home automation and interactive services get most of the headlines when it comes to generating additional RMR, but alarm companies may be leaving money in the field if they’re overlooking more basic opportunities, experts told participants at a recent ESX webinar.
TULSA, Okla.—Monday’s devastating tornado spared Central Security Group’s office in Oklahoma City, but the homes of the branch manager’s daughter and a CSG dealer were among the hundreds that were destroyed, CSG’s Glenn Albers told Security Systems News on Tuesday.
FLINT, Mich.—The city of Flint has stopped billing security companies for false alarms, but the future of the policy remains uncertain as industry representatives await the next move by city officials.
MEMPHIS, Tenn.—Building on a service formula that has allowed it to carve out a market niche in the Southeast, Z-Tech Central has rolled out a virtual operator app for its dealers and is expecting double-digit growth in 2013, partner Jonathan Frase told Security Systems News.
YARMOUTH, Maine—When it comes to alarm services, customers can choose packages ranging from a Pinto to a Ferrari. If you’re lucky, they’ll pony up for a Ferrari. But will they get their money’s worth by putting it through its paces?
SEATTLE—For Numera Corp. CEO Tim Smokoff, home security and mobile health monitoring are part of the same “natural conversation,” one that holds the promise of increased RMR for security companies as telehealth gains traction in the marketplace.
CHICAGO and NEW YORK—Telular Corp., which provides cellular alarm communications equipment through its Telguard division, announced on Monday that it is being acquired by Avista Capital Partners in a deal valued at $253 million.