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Mice and men: False alarms and blame in rural Maine

Sheriff’s office targets alarm companies over false dispatches
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04/03/2012

PARIS, Maine—A sheriff’s office frustrated by the cost of responding to false alarms is taking a tougher line with alarm companies. But the companies say they are being unfairly singled out for a problem that is typically the fault of residents—human or otherwise—at rural Maine addresses.

Barnes Associates/SSN release results of 2012 Wholesale Monitoring Study

Growth in 2011 is 5.7 percent, down slightly from 2010
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03/23/2012

YARMOUTH, Maine—By most measures, the economy is slowly improving. But that doesn’t mask the pain of the past four years, and for many sectors—the security industry included—the recovery has been a case of two steps forward, one step back. Caution still abounds and it continues to temper growth in jobs, investment and spending.

In the face of this sluggishness, how has the monitoring industry fared when it comes to keeping and adding customers? To find out, Barnes Associates, a consulting and advisory firm specializing in the security alarm industry, teamed up with Security Systems News for a second annual survey of wholesale monitoring companies.

FCC steps up crackdown on cell jammers

Devices used to block wireless calls can also disrupt alarm signals
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03/23/2012

WASHINGTON—The Federal Communications Commission is stepping up enforcement to halt the sale and use of radio jamming devices, which can indiscriminately interfere with cellular 911 calls and wireless signals from alarm devices.

SIAC offers e-notification for alarm ordinance changes

New Web feature automatically informs members about activity in their cities
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03/23/2012

FRISCO, Texas—The Security Industry Alarm Coalition is giving its members access to an upgraded online database to help them keep pace with ordinance changes that could affect the way they do business.

AICC seeks nationwide license to help multi-state monitors

Bill targets overlapping training, testing and background checks
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03/14/2012

VIENNA, Va.—Citing the “administrative burdens” of multi-state licensing for monitoring companies, the Alarm Industry Communications Committee is planning to introduce a bill to streamline the process across the United States.

Three out of four for Monitronics

Frost & Sullivan again names Dallas-based firm Company of the Year
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03/12/2012

DALLAS—Monitronics International has won Frost & Sullivan’s North American Company of the Year Award for 2011, making it three out of the past four years that the alarm monitoring firm has earned the honor.

Tucson council OKs permit fee for alarm users

Opponents call opt-out provision a ‘sham’
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03/07/2012

TUCSON, Ariz.—The City Council approved a revised alarm ordinance on Feb. 28 that allows end users to opt out of paying a new $20 registration fee, but opponents say the provision is a “sham” and that the fee is an unnecessary burden on their customers.

NG 911 passes despite alarm industry concerns

Language in bill unchanged, but AICC says work with NENA will protect central stations
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02/29/2012

VIENNA, Va.—A provision to establish Next Generation 911 became law Feb. 22 as part of the payroll tax bill, including language the alarm industry feared might allow unverified PERS calls to stream into PSAPs. But agreements have been reached that will prevent the measure from having a negative impact on central stations, according to the Alarm Industry Communications Committee.

Judge denies motion to dismiss in Dice v. Bold

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02/22/2012

BAY CITY, Mich.—A federal judge has denied a motion by Bold Technologies to dismiss a claim filed against it by Dice Corp. in the ongoing trade dispute between the providers of central station automation platforms.

New central in Vegas

1 Time Inc. puts MJ Vance at the helm, plans new station in Belize
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02/22/2012

HENDERSON, Nev.—The husband-and-wife team behind Southern Nevada Fire Protection has launched a new central station here, with a well-known industry veteran at the helm: Mary Jo Vance, the Central Station Alarm Association’s manager of the year in 2007.

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Poll

SSN News Poll June 2014

ADT is going after the small business market, launching targeted offerings for specific verticals: retail, food and beverage, clinical, professional offices and mechanical. The company says there's lot of untapped opportunity because only 50 percent of small businesses have monitored security. What are your thoughts on that market?

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