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Security Central beefs up infrastructure, expands to accommodate growth

 by: 
Daniel Gelinas
  - 
03/07/2011
  | 
Monitoring

STATESVILLE, N.C.—Security Central, a third party central station serving approximately 2,000 dealers and 300,000 accounts in all 50 states, recently completed infrastructure upgrades and new construction to add workstations in anticipation of continuing growth, according to IT director Brett Springall.

Monitronics now sole operating subsidiary of Ascent

 by:  SSN Staff  - 
03/02/2011
  | 
Monitoring

DALLAS—Ascent Media Corporation, formerly Ascent Media Group—which had been involved in media production—has finished its big move into security with the announcement Feb. 28 that it had, as planned, sold its Content Distribution business to Encompass Digital Media, Inc. That sale now leaves Monitronics as Ascent’s sole operating subsidiary.

Dynamark returns with new monitoring center

$130K in government grants helps pay for cost
 by: 
Daniel Gelinas
  - 
02/24/2011
  | 
Monitoring

HAGERSTOWN, Md.—Dynamark Security Centers, a well-known name in the security industry whose monitoring aspect disappeared through a series of acquisitions several years ago, is ready to make a monitoring comeback with a new central station slated to open here by the end of summer.

Micro Key offers association membership to clients

 by: 
Daniel Gelinas
  - 
02/24/2011
  | 
Monitoring

KISSIMMEE, Fla.—Central station automation platform provider Micro Key on Feb. 8 announced a new promotion during which it will pay a year’s membership for new clients to join the Central Station Alarm Association.

Post NYBFAA open discussion forum, Article 6-E put to bed?

 by: 
Daniel Gelinas
  - 
02/17/2011
  | 
Monitoring

ALBANY, N.Y.—It looks as though Article 6-E has reached the end of its journey—for now.
In a Feb. 15 email interview with Security Systems News, NYBFAA executive director Dale Eller said the New York state association’s board of directors had a lot to think about after the Feb. 10 meeting at which two dozen security industry executives aired their opinions on the nascent central station licensing legislation. Eller said the board came to a decision late in the day Feb. 15.

Keeping central station employees in the know through extensive training

Many different options abound
 by: 
Daniel Gelinas
  - 
02/10/2011
  | 
Monitoring

The controversy surrounding Article 6-E—proposed legislation in New York that looks to vet and license central station employees according to statewide standards—has many in the industry talking about central station employee training. There are plenty of virtual and classroom training options provided by industry associations like CSAA and SIA. And, many monitoring companies take full control and create their own training programs for employees.

DICE transforms with NOC, complete disaster recovery center

‘It’s not really about automation platform software anymore’
 by: 
Daniel Gelinas
  - 
02/10/2011
  | 
Monitoring

BAY CITY, Mich.—DICE is upgrading its NOC and disaster recovery center, based here, putting in more network infrastructure to accommodate the influx of technology-back-up clients the company sees coming. The updated capabilities include “next generation technology” that evolves the central station automation platform provider beyond its roots, according to company founder and president Cliff Dice.

Monitoring America launches new dealer program

Monitoring cooperative adds funding, buyback option to create dealer partners
 by: 
Daniel Gelinas
  - 
02/03/2011
  | 
Monitoring

TULSA, Okla.—While it’s been around as a central station co-op since 1989, Monitoring America is ready to launch its first funded dealer program at ISC West in April, according to general manager Ron Weis.

AvantGuard converts all accounts to SGS' stages platform

 by: 
Daniel Gelinas
  - 
02/03/2011
  | 
Monitoring

OGDEN, Utah—AvantGuard Monitoring Centers has converted all of its 110,000 accounts to the stages central station platform from SGS. The move was started on Jan. 18 and completed on Feb. 2 and, according to AvantGuard president Josh Garner, went off without a hitch.

End user-focused alert solution looks to cut out professional monitoring

 by: 
Daniel Gelinas
  - 
01/27/2011
  | 
Monitoring

LOS ANGELES—A new end user-focused security solution running with the tagline, “See inside your home with unlimited, FREE alarm monitoring,” looks to neatly remove professional monitoring services from the home security equation, saving end users money, while potentially eating into dealer and central station RMR.

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Poll

SSN News Poll June 2013

Early termination fees are a standard in the security industry but now The ADT Corp. is facing a class-action lawsuit over them. The attorney representing ADT clients from California, Illinois and elsewhere in the lawsuit says the fees violate federal and state consumer protection laws. But industry advocates say the fees are legitimate to help companies recover installation costs and for loss of profit. What do you think about such fees?

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