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Monitoring

San Jose's non-response policy catches alarm industry off guard

Holiday 'surprise' has companies and owners assessing potential costs
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01/04/2012

SAN JOSE, Calif.—The police department’s new non-response policy for unverified alarms, announced the week before Christmas and put into effect Jan. 1, ignores data on enhanced call verification and rolls out a “welcome mat” for burglars, alarm industry officials say.

Toledo considering CCTV to deter crime

 - 
12/28/2011

TOLEDO, Ohio—Toledo could soon join the list of U.S. cities employing CCTV cameras on the streets, supplementing traditional patrols with data-driven policing.

New SIAC training program takes on user error

Initiative aims to cut false dispatches by helping customers understand their systems
 - 
12/21/2011

FRISCO, Texas—False dispatches mean user error.
In the majority of cases that’s the reality, according to the Security Industry Alarm Coalition, which has found that customer errors account for up to 77 percent of false police dispatches. And while initiatives such as ECV, model ordinances and CP-01 equipment standards have cut into that number over the years, the problem continues to dog the industry.

Security Partners offers next-generation PERS device

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12/13/2011

LANCASTER, Pa.—Security Partners, a wholesale monitoring center located here, is taking PERS to the next level as the exclusive mid-Atlantic distributor of LifeBeacon, a mobile “emergency call center” with integrated GPS.

Signal pathway key challenge for new CSAA leader

Bob Bean takes on ASAP, proposed auction of radio frequencies
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12/07/2011

VIENNA, Va.—Bob Bean, the new president of the Central Station Alarm Association (CSAA), learned the value of effective communication early in his career. Currently vice chairman and director of Honolulu-based Alert Holdings Group, he took a simple and direct approach to taking ownership of the company nearly 30 years ago: a lunchtime conversation and a handshake.

CSAA sets Jan. 31 deadline for ASAP charter membership

Central stations that pledge will have the first opportunity to connect to the automated network
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12/01/2011

VIENNA, Va.—Thinking about getting on board with the CSAA to take advantage of the new Automated Secure Alarm Protocol (ASAP) program? To be among the stations at the front of the line, you’d better act soon–a Jan. 31 deadline will separate the haves from the have-nots.

UL, Intertek announce support for ASAP

The testing labs find the program to speed the delivery of alarm notifications meets national standards
 - 
11/22/2011

CAMAS, Wash. and FAIRFIELD, N.J.—The monitoring industry’s Automated Secure Alarm Protocol (ASAP) got a big boost recently when Underwriters Laboratories and Intertek both announced that the new program meets the requirements of the National Fire Alarm and Signaling Code (NFPA 72).

COPS to open fifth central station

New facility in Dallas will strengthen redundancy for wholesale monitoring provider
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11/17/2011

WILLIAMSTOWN, N.J.—COPS Monitoring is enhancing its “hometown” strategy by expanding from four central stations to five, with a new facility scheduled to open in Dallas in the first quarter of 2012.

Reversal of Avondale ordinance possible

Industry advocates overturning ordinance fining alarm companies
 - 
11/17/2011

AVONDALE, Ariz.—A city provision to shift the fines assessed for false alarms from consumers to alarm companies could soon be rescinded due to concerns about the measure’s constitutionality.

GCS knows how to network

Calif. company building an AES network to cover hundreds of square miles
 - 
11/01/2011

HAYWARD, Calif.—Grand Central Station, a wholesale monitoring company based here, has big plans for the its UL-approved, private, radio mesh network that it started building about two years ago.

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Poll

SSN News Poll October 2014

More and more connected products in homes and businesses increasingly provide central stations with new revenue and service opportunities to monitor those devices. But some say that to do that, centrals need to change and become more like data centers. Do you agree? Tell us what you think the central station of the future will look like.

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