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Many manners of monitoring

Third-party, proprietary, cloud: What’s the difference?

YARMOUTH, Maine—Central station monitoring comes in a variety of flavors. What’s the difference between an installing company that does its own monitoring and a proprietary central station? Are third party and wholesale synonymous? What about new cloud technology that some say will usher in new categories of central station monitoring? In an effort to sort out the differences, Security Systems News turned to CSAA president Jay Hauhn.

Design matters at Vivint’s new monitoring center

Dixon: Center is built to benefit employees and the bottom line

EAGAN, Minn.—Featuring natural light, an expanded cafeteria with free food and a pond where employees can go fishing during breaks, Vivint’s new monitoring center is loaded with employee-pleasing amenities that translate into increased productivity and profits for the company, according to Steve Dixon, Vivint’s VP of customer experience and operations.

Z-Tech ups marketing, sees growth

Lowered pricing helped bring in dealers

MEMPHIS, Tenn.—Simple but aggressive marketing efforts helped Z-Tech Central increase its dealer base by 33 percent in the last six months, Jonathan Frase, company partner, told Security Systems News.

PERS professionals to gather in Orlando

Majority of industry will be represented

ORLANDO, Fla.—Eighty percent of PERS companies are expected to be represented at the Medical Alert Monitoring Association’s annual meeting this year, according to Daniel Oppenheim, a MAMA board member and VP of Affiliated Monitoring.

Fire services trump alarm industry at NFPA vote

NFPA motion 72-8 passes, with implications on central stations

CHICAGO—A recent NFPA vote that may result in restriction for central stations on matters of fire alarm monitoring should serve as a wake-up call to the security industry to be more involved with the National Fire Protection Association, according to Kevin Lehan, executive director of the Illinois Electronic Security Association.

Central station transformation

The IoT is pushing central monitoring stations to become more sophisticated. It requires significant investment in technology, development and staff to stay competitive

DELRAY BEACH, Fla.—The Internet of Things culture, where everything is connected, is changing the way people interact and the way business is transacted.

Dealers find an easy way into the DIY space

USA Central partners with Videofied

PORT CHESTER, N.Y.—USA Central Station Alarm Corp., working with Videofied’s new neighborhood watch system, is offering its dealers a way to enter the DIY market with no investment.

Consumer Cellular enters mPERS market

Company takes first step outside cellphones; VRI will do monitoring

PORTLAND, Ore.—Consumer Cellular, a nationwide mobile phone company focused on the 50-plus demographic, has entered the mPERS market with its new product, the Ally.

Blue Star provides PERS to veterans

Company is ‘By vets, for vets’

BETHESDA, Md.—Blue Star, a veteran-focused PERS provider based here, is looking to more than triple its sales by this fall, in part by partnering with veterans’ organizations.

UCC, ADT talk on training Millennials

ESX panel focuses on new central station operators

BALTIMORE—Underlining the important work that central station operators do is key when training Millennials who are now entering the workforce and the security industry, according to panelists at ESX.



SSN News Poll January 2016

There's a lot of private equity interest in security. Many top security companies, such as Vivint, Protection 1, CSG Security and Alarm Capital Alliance, are PE-backed. What do you think about private equity's involvement in the security industry?

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