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Monitoring

Monitronics upgrades software

Brief
SSN Staff  - 
09/01/2005

DALLAS--Monitronics International inked a deal in July to implement Nice Systems' quality monitoring application.
Nice's Insight from Interactions is a software program that enables company executives and managers to record and playback operators' interactions with customers.

Tired of old career, exec joins space

 - 
09/01/2005

COLUMBUS, Ohio--Burned out after 35 years in the insurance industry, Paul Bergnesi decided it was time to take a break and figure out what to do next.
Bergnesi looked at the security industry as one market that might provide some spark into his professional life.

SentryNet casts wide, develops edge

Company's central stations can operate separately, serve as back-up
 - 
09/01/2005

GREENVILLE, Miss.--The two central stations operated by SentryNet can function independently and seamlessly provide redundancy services back-and-forth as a result of a project that is now nearing an end.

Two centrals get certification

Brief
SSN Staff  - 
09/01/2005

VIENNA, Va.--The Central Station Alarm Association said two monitoring firms received Five Diamond Certification in June.

Criticom helps keep false alarms down

Brief
SSN Staff  - 
08/01/2005

IRVINE, Calif.--Looking to keep false alarms at bay, Criticom International implemented enhanced call verification in June.

API adds three centrals to list

 - 
08/01/2005

SCOTTSDALE, Ariz.--Making good on last year's promise to expand rapidly, A.

CSAA renames spring conference, again

Brief
SSN Staff  - 
08/01/2005

VIENNA, Va.--For the second year in a row, the Central Station Alarm Association will host its annual spring meeting under a new banner.

New funds recorded

 - 
08/01/2005

IRVINE, Calif.--To help its expansion plans along, Westec InterActive nabbed $20 million in new financing in late July.

Steve Keefer steps down from monitoring software company

SSN Staff  - 
08/01/2005

IRVINE, Calif.--Two years after selling his company to General Electric, Steve Keefer, founder and president of Monitoring Automation Systems, retired from the company on June 30.

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Poll

SSN News Poll September 2014

Some new door-knocking scams recently prompted the Electronic Security Association to update its code of ethics to specifically ban them. Also, ADT this summer is offering up to $25,000 to whistleblowers who expose security companies that train sales teams to use deceptive selling techniques. What do you think are the best ways to combat door-to-door sales scams?

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