Subscribe to Monitoring

Monitoring

Monitronics upgrades software

Brief
SSN Staff  - 
09/01/2005

DALLAS--Monitronics International inked a deal in July to implement Nice Systems' quality monitoring application.
Nice's Insight from Interactions is a software program that enables company executives and managers to record and playback operators' interactions with customers.

Tired of old career, exec joins space

 - 
09/01/2005

COLUMBUS, Ohio--Burned out after 35 years in the insurance industry, Paul Bergnesi decided it was time to take a break and figure out what to do next.
Bergnesi looked at the security industry as one market that might provide some spark into his professional life.

SentryNet casts wide, develops edge

Company's central stations can operate separately, serve as back-up
 - 
09/01/2005

GREENVILLE, Miss.--The two central stations operated by SentryNet can function independently and seamlessly provide redundancy services back-and-forth as a result of a project that is now nearing an end.

Two centrals get certification

Brief
SSN Staff  - 
09/01/2005

VIENNA, Va.--The Central Station Alarm Association said two monitoring firms received Five Diamond Certification in June.

Criticom antes up

 - 
09/01/2005

IRVINE, Calif.--Whereas some central stations lure new dealers with free monitoring, Criticom International rolled out a program last month that offers interest-free loans based on the amount of accounts transferred to the company.

Company retools central

CPSS joins AIN Group, looks to start third-party monitoring next year
 - 
09/01/2005

GAINESVILLE, Fla.--When Crime Prevention Security Systems' foray into third-party monitoring begins early next year, it will cap a one-year journey that included upgrading its central station.

IASG's revenue increases

SSN Staff  - 
09/01/2005

ALBANY, N.Y.

Operations seminar to be held next month

Brief
SSN Staff  - 
09/01/2005

CONCORD, Calif.--The Central Station Alarm Association, in conjunction with Bay Alarm, will present an operations management seminar in October.

Westec records deal

New central station to be model for company
 - 
09/01/2005

DES MOINES, Iowa--When Westec InterActive opens the doors to its new central command center in late September, the facility will represent the new corporate image of the interactive monitoring firm.
Westec InterActive signed a long-term lease last month for the site here, concluding a search that began in June that also included the cities of Dallas, and Kansas City, Mo.

Criticom helps keep false alarms down

Brief
SSN Staff  - 
08/01/2005

IRVINE, Calif.--Looking to keep false alarms at bay, Criticom International implemented enhanced call verification in June.

Pages

Poll

SSN News Poll October 2014

More and more connected products in homes and businesses increasingly provide central stations with new revenue and service opportunities to monitor those devices. But some say that to do that, centrals need to change and become more like data centers. Do you agree? Tell us what you think the central station of the future will look like.

Type the characters you see in this picture. (verify using audio)
Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.