Subscribe to Residential

Residential

AMP: Former Platinum space good fit

‘We kind of moved in like a hermit crab does to a new shell’
 - 
08/15/2012

AMERICAN FORK, Utah—The large, dramatic letters emblazoned across the top of the imposing new office building here used to read “Platinum.” Now they say “AMP”—because financially beleaguered Platinum Protection has vacated the space and it is now AMP’s headquarters.

Vivint takes door-knocking rival to court

Vivint contends a competitor used deception to steal Vivint customers
 - 
08/08/2012

PROVO, Utah—Vivint is suing another door-knocking company, alleging it has been using false and misleading statements to “slam” or take over Vivint customers.

Bill to deregulate telecoms in Pa. concerns industry

AICC says legislation would give telecoms like Verizon unfair advantage over security company competitors, but Verizon denies that
 - 
08/08/2012

HARRISBURG, Pa.—Proposed legislation in Pennsylvania to deregulate the telecommunications industry in the state would give an unfair advantage to telecom providers of home security services, according to an attorney with the Alarm Industry Communications Committee (AICC).

Vivint adds $50 million to financing; surpasses RMR milestone

 - 
08/06/2012

PROVO, Utah—Summer-model company Vivint announced in June of that it had surpassed a $30 million milestone in RMR, putting it among the top three largest security companies in the nation. Also, the residential security and home automation provider said it had added another $50 million to its financing, bringing its total senior debt financing to $812 million.

Pinnacle corralling customers with geofences

The summer model company believes new Geo-Services technology could make customers 'stickier'
 - 
08/01/2012

OREM, Utah—Pinnacle Security believes geofences could help keep its customers from straying.

The leading summer-sales-model home company, based here, recently announced the launch of Alarm.com’s Geo-Services technology. With the free service, customers can set geofences, which are perimeters around locations, using an iPhone or Android device. When they leave or enter the geofenced area with the hand-held device, they get automatic reminders sent to the device to remind them to arm or disarm their system.

Lowe’s launches home automation/home security service

Company's Iris offering is self-installed and self-monitored; Lowe’s ‘will evaluate’ installation assistance
 - 
07/19/2012

MOOREVILLE, N.C.—Lowe’s, the world’s second-largest home improvement retailer, announced July 19 that it has launched Iris, its new home automation/home security service. The do-it-yourself, cloud-based service currently is available on Lowes.com and will be offered in the company’s 500 stores nationwide late in August, Sarah-Frances Wallace, a spokeswoman for Lowe’s, told Security Systems News.

Devcon closing more branches

Reductions in company expenses and streamlining are designed to ‘set the stage for future success,’ CEO says
 - 
07/11/2012

HOLLYWOOD, Fla.—Devcon Security—a super-regional based here that grew to a national player in the past year and a half—is downsizing to reduce expenses and strengthen the company’s finances for future profitability and growth, according to Devcon’s new CEO, Steve Hafen.

Niche dealer program helps make home automation affordable

Online Alarm Quotes has expanded its dealer funding, enabling homeowners to get home automation extras with no money down
 - 
07/10/2012

YONKERS, N.Y.—Online Alarm Quotes, a niche dealer program based here, recently announced it has upped its funding to dealers. That allows dealers to offer customers the latest in home automation technology with no money down, said Tom Fowler, co-owner of the dealer program, which was launched early last year.

LifeShield: Pro 1 deal to open up channels

A new relationship with Protection 1 will give LifeShield customers monitoring and installation options
 - 
07/03/2012

YARDLEY, Pa.—LifeShield Security’s new relationship with Protection 1 not only provides monitoring for LifeShield’s customers, but installation options that could attract new customers who don’t want to install the company’s DIY home security systems themselves, according to a LifeShield executive.

Change from ‘protection to connection’ driving values

But RMR, well-managed costs and low attrition remain ‘key metrics’ for success, a panel at ESX says
 - 
07/03/2012

NASHVILLE—Connected services are changing the industry and creating new business opportunities but are also posing some challenges, such as enticing telecom and cableco players into the market, a panel of industry experts said at the Electronic Security Expo here last week.

Pages

Poll

SSN News Poll September 2014

Some new door-knocking scams recently prompted the Electronic Security Association to update its code of ethics to specifically ban them. Also, ADT this summer is offering up to $25,000 to whistleblowers who expose security companies that train sales teams to use deceptive selling techniques. What do you think are the best ways to combat door-to-door sales scams?

Type the characters you see in this picture. (verify using audio)
Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.