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J.D. Power recognizes Brink's customer service operations again

SSN Staff  - 
11/01/2005

IRVING, Texas--Brink's Home Security's customer service call center here received recognition for "customer service excellence" by J.D.

Pro One office survives Katrina

Sister facilities offer 40 displaced New Orleans-based workers jobs at sites nationwide
 - 
10/01/2005

NEW ORLEANS--It took a few days, but District Manager Barry Cottrell was relieved to learn that all 40 employees of the New Orleans Protection One office, and their families, survived Hurricane Katrina.
"We had trouble getting in touch with one person, but we finally did that the other day.

Vector Security unveils interactive alarm system

 - 
10/01/2005

PITTSBURGH--After three years of research and three months of beta testing, Vector Security in August began what it believes to be the largest roll out of a highly interactive alarm system.
Called MyVectorSecurity.

Two big players assess post-hurricane losses

 - 
10/01/2005

YARMOUTH, Maine--Hundreds of ADT Security and Protection One employees across the country marshalled their resources--with offers of housing, employment and donations of food, clothes and money--last month to help out their colleagues in the Gulf Coast.
Two of the biggest players in the residential security market, ADT and Protection One, both had offices and employees directly affected by Hurricane Katrina.

ADT targets new vertical market

Brief
SSN Staff  - 
10/01/2005

BOCA RATON, Fla.--One of the largest residential and commercial security companies, ADT Security Services, is investing in a new vertical market--security installations at schools.

DHS salutes Guardian

Brief
SSN Staff  - 
10/01/2005

PITTSBURGH--Federal Protective Services, a division of the Department of Homeland Security, recognized Guardian Protection Services here for its support of the agency's security needs, including support during emergency situations.
During the flooding of Pittsburgh in 2004, Guardian secured the temporary location of a local police department.

Home technologies scores high-rise contract

Brief
SSN Staff  - 
10/01/2005

BELLEVUE, Wash.--Home Technologies, a residential systems intergrator, has been chosen by Kemper Development Co.

Tri-State veteran welcomes acquisition

 - 
09/01/2005

BROOMALL, Penn.--Of all the changes Bob Gobrecht has seen at Tri-State Alarm over the past four years, the most welcome change by far is the recent acquisition of the company by Security Networks.

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Poll

SSN News Poll November 2014

The Custom Electronic Design & Installation Association's CEDIA Expo is a home technology trade show with products and training related to audio, video, control, security and networking—and it's growing. CEDIA says the 2014 event, held Sept. 10-13 in Denver, had more than 18,500 attendees, an increase of 3 percent, and floor space increased 14 percent for the 480 exhibitors. But is this show growing in importance for the security industry? Tell us what you think.

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