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Monitoring


Monitoring

Dynamark rolls out interactive chat platform

August 14, 2020SSN Staff

HAGERSTOWN, Md.—Dynamark Monitoring, Inc. launched Instant Connect platform, their newest solution in a growing lineup of features and an intuitive, user-friendly way for customers to interact with their alarm. Customers can group chat with their entire contact list, cancel or verify alarms, and even request service, all without the need to download an app.  “Our goal was to create a very intuitive interface that really improved and modernized the customer experience,” Trey...

alarm monitoring, Dynamark, false alarm reduction, Instant Connect, Trey Alter


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Monitoring

DICE and Tristar help central station affected by storm

August 10, 2020SSN Staff

BAY CITY, Mich.—DICE Corporation and Tristar Monitoring stepped in to help a central station that was without power and battling flooding due to Tropical Storm Isaias.“We got a call from DICE asking if we were willing to assist,” said Tim LeBlanc, president and co-founder of Tristar Monitoring. “My immediate response was, ‘Absolutely.’”Tristar had been in the same position before, aiding a central station in Florida for two months, while the company returned to full operations....

Avi Lupo, central station, DICE Corp., monitoring, storm, Tim LeBlanc


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Monitoring

Becklar, LLC closes with BV Investment Partners

July 14, 2020SSN Staff

OGDEN, Utah—Parent company of both AvantGuard Monitoring Centers and Freeus, Becklar, LLC partnered with Boston-based BV Investment Partners.“We are very excited to join forces with BV,” Josh Garner, CEO, Becklar, said in the announcement. “They are a leading middle-market private equity firm that focuses on tech-enabled business services, software and IT services sectors. Their strategic perspective will benefit us immensely. Further, our partnership will allow Becklar to continue its...

AvantGuard Monitoring Centers, Becklar, BV Investment Partners, Freeus, mobile PERS


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Dynamark helping dealers get through COVID crisis

July 1, 2020Paul Ragusa, Editor

HAGERSTOWN, Md.—With many dealers feeling the effects of decreased business, Dynamark Security Centers is offering support to dealers through a comprehensive approach that addresses not only the financial, but also the operational and technology side of the equation.“Because of the need from our dealers, we are providing support by way of a three-legged stool,” Dynamark’s Senior Vice President for Sales & Business Development Hank Groff told Security Systems News, noting that the first...

Coronavirus, COVID-19, Dynamark Security Centers, Hank Groff, Marketing, Sales, stimulus package, supporting dealers


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NMC first to receive UL 827A listing for central station hosted services

June 29, 2020SSN Staff

LAKE FOREST, Calif.—National Monitoring Center (NMC), a Netwatch Group Company, announced that it is the first monitoring center issued the UL 827A listing for Central Station Hosted Services, allowing it to become a provider of 3rd party IT services.This designation comes from the Underwriters Laboratories (UL), a leading global safety science organization, upon having met strict compliances.“We are extremely honored to be the first monitoring center to earn this designation. Central Stations...

central station hosted servics, National Monitoring Center (NMC), UL 827A, Underwriters Laboratories, Woodie Andrawos


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How one hospital battled COVID with a video camera

June 17, 2020Ginger Hill, Managing Editor

YARMOUTH, Maine—A few months ago, COVID upended the normality of the healthcare system, healthcare facilities and the daily, life-saving work of healthcare workers. Hospitals scrambled to meet the influx of infected people, while frontline healthcare workers begged for the rather simple things they were taught to always have when engaging with sick people — personal protection equipment (PPE) — which was and still is scarce. “Limiting unnecessary contact with COVID-19 patients...

alarm.com, Coronavirus, COVID, COVID-19, COVID19, hospital safety, hospital security, Jake Voll, Matt Vincent, Security Solutions


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Allied Universal helps schools, universities

June 16, 2020SSN Staff

SANTA ANA, Calif.—As educational leaders continue the challenging conversation about what the new normal will look like for students across the nation, Allied Universal is helping school administrators and campus safety departments plan and prepare for students returning to school. Allied Universal’s more than 7,500 campus security professionals safeguard nearly 700 schools/universities nationwide. “Institutional stakeholders are asking questions about what the ‘new normal’ will look...

access control, Allied Universal, campus security, Coronavirus, COVID-19, COVID19, HELIAUS, remote video monitoring, school security


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RoomMe introduces event-driven, on-demand occupancy reporting

June 9, 2020SSN Staff

TEL AVIV, Israel—Intellithings, creator of RoomMe, a patented intelligent room presence monitoring system highlighted on page 20 of Security Systems News’ May 2020 Product Spotlight section, recently announced support for IFTTT, including an action that provides users with trigger-driven occupancy reports. This update is available on the RoomMe app and is compatible with IFTTT-connected alarm and security systems. Leveraging patented Presence Sensing Technology (PST), RoomMe leverages...

Amazon Alexa, Apple Siri, DIY security systems, DIY systems, Google Assistant, IFTTT, Intellithings, RoomMe, Z-Wave, Zigbee


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The value of pro monitoring still strong despite recent challenges

June 3, 2020Paul Ragusa, Editor

DALLAS—Parks Associates' Research Director Brad Russell shared some additional research with Security Systems News from Parks' “IoT: Extending Professional Monitoring for New Revenue” study that shows the value of professional monitoring is still strong despite recent challenges.The research addresses how innovative companies are driving new revenue by extending professional monitoring services and offerings within the connected home.Diving deeper into the numbers, monitoring revenue will...

Brad Russell, monitoring, monitoring revenue, Parks Associates, RMR


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Immix announces new CEO

May 26, 2020SSN Staff

TAMPA, Fla.—Immix, a global provider of commercial central station software for remote managed video services, announced that Chris Brown will take over as CEO and will oversee the global business from end-to-end.The company and its software platform recently rebranded under one name and a new URL: www.immixprotect.com.Brown takes over as CEO after having served for the past six-plus years as Vice President of the Immix Central Station and Guard Force business units, where he lead a team that...

Chris Brown, Immix, SureView Systems


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