Tag: Amy Becht
TMA appoints Becht new co-chair for NextGen committee
May 14, 2024SSN Staff
MCLEAN, VA – The Monitoring Association (TMA) announced that it has appointed Amy Becht to the co-chairmanship of its NextGen Committee.
In this role, Becht joins seated Committee Co-Chair Jessica Lambert, AvantGuard Monitoring Centers, in leading the committee. Becht is currently the director of monitoring for Vivint Smart Home.
“Through programs like NextGen, newer professionals can gain valuable insights, industry-specific knowledge, and leadership skills that can accelerate...
Are you getting all you can out of your dispatchers?
December 5, 2012Rich Miller
Picture the perfect world for a monitoring manager: Every dispatcher takes every call efficiently and professionally, with no need for motivation beyond a paycheck and the satisfaction of a job well done. There are no prizes, awards, back-patting or cajoling, saving you time, money and maybe even a bit of your hairline.
If your central station has a work force that rises to that level, congratulations. Chances are, though, that no matter how many self-motivators you have, you also have employees...