Mason Monitoring moves

Company expands account base, footprint
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Wednesday, June 17, 2015

KINGS PARK, N.Y.—Mason Monitoring, a third party central based here, is building a new central station, more than twice the size of its current facility, as a result of international account growth.

“By this time next year, we should have [the new facility] in place,” Carl Mott, administrator for Mason, told Security Systems News. “We’re outgrowing where we are. … We’ve probably gone up, in the last year, 50 percent.”

Mason’s current monitoring center is about 2,000 square feet, he said, and the new one will be around 5,000 square feet. Mott declined to release exact figures on monitored account or the growth.

The new facility will be built to Mason’s—and UL’s—standards, Mott said, and located in the Long Island area, Mott said. “It is easier to build than convert.”

International account growth was a key factor in Mason outgrowing its current facility. The company started branching out of North America about 18 months ago, Mott said, and it now has a presence in the U.K., Australia, New Zealand and the Bahamas.

Mott estimated that 25- to 30 percent of the company’s current account base is outside of the U.S. Language barriers have not been an problem for Mason with its international customers because English is the predominant language in those countries. 

Mott said Mason’s PERS app, released two years ago, and the company’s switch to Bold’s Manitou automation platform also contributed to Mason’s growth. The app incorporates PERS services into a mobile device.

Established in 2007, Mason is a family-owned company that has 23 employees.