The Monitoring Association onboards its 50th, 51st and 52nd PSAP

ASAP-to-PSAP service streamlines communication and saves lives
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Wednesday, June 12, 2019

VIENNA, Va.—The Monitoring Association (TMA) is pleased to announce the addition of three new PSAPs (Public Safety Answering Points) to its ASAP-to-PSAP service, bringing the total number of participating jurisdictions up to 52. Bradley County, TN; Virginia Beach, VA; and, Burleson, TX are the three latest municipalities to go live. Launched in 2011 as a public-private partnership, TMA’s ASAP-to-PSAP service is designed to increase the accuracy and efficiency of calls for service from alarm companies to PSAPs.    

Bradley County, Tenn. was the 50th PSAP in the United States and the fourth PSAP in Tennessee to implement the ASAP program. On Wednesday, April 10, 2019, this program went live with ADS Security, Nashville, initially, followed by Vector Security, Rapid Response Monitoring, Protection One, Brinks, National Monitoring Center, Vivint, Tyco (Johnson Controls), ADT, Alert 360, Security Central, Guardian Protection Services, and Affiliated Monitoring.

"The Bradley County 911 Center is very excited to implement the ASAP program at our facility", Randy Sharp, network administrator, said in the announcement  "We have only been ‘live’ with the product for 5 days and out of 95 alarm calls, 15% came in through ASAP freeing up approximately 45 minutes of our dispatchers/call takers time.  Time is of the greatest importance in a 911 center and ASAP is giving us back lifesaving minutes."

The City of Virginia Beach Va. is the 51st PSAP in the United States and the ninth PSAP in the Commonwealth of Virginia to implement the ASAP program. Virginia Beach went live on beginning Monday, May 20 through May 22, 2019 initially with Vector Security, followed by Rapid Response Monitoring, Guardian Protection Services, Tyco (Johnson Controls), AT&T Digital Life, National Monitoring Center, Affiliated Monitoring, Brinks Home Security, Vivint, Security Central, Richmond Alarm, Protection One, and ADT.  

“Every second counts during an emergency,” Stephen Williams, director, City of Virginia Beach Emergency Communications and Citizen Services, explained. “With ASAP, we are pleased to be able to reduce call processing times to provide quicker and more accurate emergency response to our citizens in Virginia Beach.”

The City of Burleson, Texas, is the 52nd PSAP in the United States and the seventh PSAP in the state of Texas to implement the ASAP program. The City of Burleson went live on Tuesday, May 28, 2019 and Wednesday, May 29, 2019 initially with Brinks Home Security, followed by Vector Security, Rapid Response Monitoring, National Monitoring Center, Security Central, Vivint, Protection One, AT&T Digital Life, Guardian Protection Services, Affiliated Monitoring, and Tyco (Johnson Controls).

Launched in 2011 as a public-private partnership, TMA’s ASAP-to-PSAP service is designed to increase the accuracy and efficiency of calls for service from alarm companies to PSAPs. The ASAP service utilizes ANSI standard protocols developed cooperatively by the Association of Public-Safety Communications Officials (APCO) and The Monitoring Association (TMA). To date, 52 PSAPs use the ASAP service. Learn more online at www.tma.us/asap/.

The Monitoring Association, formerly the Central Station Alarm Association (CSAA), is an internationally recognized non-profit trade association that represents professional monitoring companies, security systems integrators, and providers of products and services to the industry. Incorporated in 1950, TMA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. Learn more online at https://tma.us/about-tma/.