New CMS appoints Wilson as president
LONGWOOD, Fla.--Tony Wilson was named president of the recently combined Criticom and CMS on June 1. The combined company will soon operate under one name, Criticom Monitoring Services. Wilson has been president of CMS here in Longwood since 1991, where the headquarters for the newly merged entity will also be based.
In the merger agreement between Protection One and IASG, finalized this year on April 2, it was announced that Criticom International, the country's largest wholesale monitoring provider, and CMS, P1's wholesale alarm monitoring provider, would be merging operations.
"In the near future, the combined company will have an unmatched network of monitoring centers across the country," said Wilson in an interview with Security Systems News. "We remain focused on providing advanced monitoring by moving forward with the MASterMind conversion at the former Criticom monitoring centers, something the CMS team has significant experience tackling, given our similar conversion a year ago." In addition, "Our commitment to breaking new technology ground and building critical redundancies among our centers will continue. Because of our size and national reach, our ultimate goal is to provide our dealers new concepts in the areas of lead generation, equipment purchasing, and financing."
Wilson said Criticom Monitoring Services is committed to supporting its dealers. "As a larger player in the market, we believe the combined company has a tremendous opportunity to set new standards in the industry, to continue investing in enhancements to its infrastructure and new programs that benefit all of its independent dealers. The new CMS and our expanded team of employees remain dedicated to implementing best practices from over 50 years of combined experience."
"At this time, we are working diligently to combine our operations," said Wilson. "Besides the ongoing introduction of our new name, there have been no significant changes for our dealers ... Our goal is that the combined company will continue to deliver the same quality care and dependability that our dealers have come to expect and deserve. Both companies and our dealers will benefit from an even larger market presence and an increased focus on dealer care. Overall, combining the operations broadens the national reach of both entities for serving even more dealers ."
"We also hope that our clients agree that our new name, Criticom Monitoring Services (or CMS), reflects the joining of our great companies and recognizes our past and future important relationships with our dealers," said Wilson.