Pacom ends exclusivity, builds reseller network

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Thursday, November 13, 2003

November 11, 2003

SARASOTA, Fla. - Integrated security system provider Pacom Systems is building its list of approved resellers of its products, two years after Mosler Inc. went out of business holding an exclusive agreement to provide Pacom products to the financial market in North America.

Twenty companies are now part of the reseller network, including Canton, Ohio-based Diebold, which had an exclusive agreement with Pacom for the first 18 months after Mosler closed up shop.

While that agreement helped Diebold serve stranded Mosler customers, it was time for Pacom to move away from that exclusivity, said Vince Lupe, director of product management and planning for the electronic security and currency systems group at Diebold.

“ Because of what happened to Mosler, customers felt like they were locked in with one person,” said Lupe. “They felt like they got burned.”

Scott Oliver, senior vice president of Pacom Systems, said building a reseller group should increase the company’s business. In 2004, the company is looking to grow 200 percent in not just the finance market which uses its products, but other markets as well.

Not only does Pacom Systems plan to offer its products through security system integrators, but also through architects and engineers, alarm dealers, consultants and banks.

Some Pacom Systems resellers so far include ACP Engineering, Crow Security, Eagle Security and ISR Solutions, just to name a few.