Security Central to offer mPERS

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Thursday, November 20, 2014

STATESVILLE, N.C.—Security Central, a national wholesale monitoring company, plans to add mPERS to its suite of services.

The demand for mobile PERS devices, which enable users to call for help with the click of a button from both in and outside of the home, is on the rise. 

“We see that it’s a huge demand from our dealer base,” said Caroline Brown, Security Central business development manager. “It’s driving the industry right now and for the foreseeable future.”

Security Central, a family-owned company, has carved a niche in the industry with its two central stations that service 1,500 dealers and 300,000 accounts.

“Offering mPERS will be a value-add for our dealers,” said Brown. “They can broaden the range of services they’re offering and this will add RMR for them.”

Currently Security Central is working on software integration, ensuring that mPERS from several manufacturers will integrate harmoniously with its central station software.

It is also training its operators.

“This is a new alarm that has been unseen up until this point and will require new protocols,” said Brown. “Training our central station operators is much more involved because calls from mPERS fall to our alarm screen much differently than two-way accounts do.”

Meeting the heightened demand for mPERS is worth the effort, says Brown.

Echoing this sentiment is Tom Collopy, CEO of Securus, which manufactures mPERS.  He sees a strong future for the devices. “The limitation of traditional PERS, where the voice communication happens from a fixed location, is overcome with the newest generation of mobile PERS devices,” said Collopy.

Security Central, advancing its 50-year tenure as a monitoring company, plans to launch its mPERS offering by Jan. 1, 2015.