Verifying alarms and catching bad guys north of the border

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07/07/2011

I was watching the tweets roll down my Twitter page the other day when I picked up on a tweet from Mike Jagger, president of Vancouver-based Provident Security. He was touting some verification work his company was doing and showing how verifying alarms can improve response times and lead to more arrests, which can increase a security company's value proposition and certainly improve relations with the local police.

I've written a lot about verified alarms and priority response for alarms that use video or audio to verify suspicious activity.

RSI's Keith Jentoft has done a lot of PR for the idea of proactively verifying alarms to gain priority response and to help police out. Most recently, I sat down with Keith and Major Eddie Levins of the Charlotte-Mecklenburg PD. They giving props to companies that verify.

Very recently, analytics provider Cernium joined with Sprint (I'm pretty sure this is the first use of CDMA in the security industry) for a solution that Cernium says could garner priority response from police.

I asked Mike about whether or not Provident used the Videofied solution.

"Videofied is one of the products we use," Mike told me. "We've branded the service NightOwl and choose the hardware required depending on the client's requirements."

We've talked with Provident about their business model, which is a little different than the average alarm company, before, and recently, Provident  Operations Centre manager Jane Swinglehurst was spotlighted in SSN's annual 20 Under 40 listing. Jagger himself is an alumnus from the class of '08.

Nice work on the verification and apprehensions guys (and better luck next time you face off against the Bruins!)! Keep it up.