Tag: Stuart Dean
Pinnacle corralling customers with geofences
August 1, 2012Tess Nacelewicz
OREM, Utah—Pinnacle Security believes geofences could help keep its customers from straying.The leading summer-sales-model home company, based here, recently announced the launch of Alarm.com's Geo-Services technology. With the free service, customers can set geofences, which are perimeters around locations, using an iPhone or Android device. When they leave or enter the geofenced area with the hand-held device, they get automatic reminders sent to the device to remind them to arm or disarm...
New consumer credit score rules a 'headache'
October 13, 2011Tess Nacelewicz
VIENNA, Va.—Strict new federal regulations governing how companies inform consumers that their credit scores were used to reject them will result in higher labor costs and other problems for alarm companies, said a legal advisor to the Central Station Alarm Association, which is based here.The new requirements took effect this summer, and are a part of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act, a response to the economic recession. They essentially mean that security...
Pinnacle lawsuit: Ex-employees, consultant “conspired” to start rival company in Canada
August 25, 2011Tess Nacelewicz
OREM, Utah—Pinnacle Security is suing two former employees and an industry consultant, claiming they “conspired together” to create a new Canadian company, Titan Alarm, to compete against Pinnacle in Canada. Pinnacle contends the employees were working for Pinnacle at the time and that the new company was created by “unlawfully using Pinnacle resources and in violation of contractual and fiduciary duties.”
However, one of the ex-employees that Pinnacle is suing, Graham...
Pinnacle's 'Security Plus' custom built for seniors
June 23, 2011Tess Nacelewicz
OREM, Utah—Pinnacle Security, a summer-model sales company based here, has launched a new “Security Plus” package specifically designed to meet the needs of senior citizens.
The company is so sure that seniors will like the package—which includes direct two-way voice communication and an emergency panic button that can be programmed to indicate a medical emergency—that it has extended the legally required three-day contractual cancellation period to 30 days for customers...
Pinnacle markets low-cost home security camera
May 2, 2011Tess Nacelewicz
OREM, Utah—Pinnacle Security today announced it is the first to market the Image Sensor, a motion detector with a built-in camera that transmits still images through a smartphone mobile app.
Image Sensor, offered in partnership with Alarm.com, is an answer to repeated requests by many Pinnacle residential customers for an affordable security camera for the home, Kelly Walker, CEO of the summer-sales model security company, which is based here, told Security Systems News.
“We believe it's...
Pinnacle helps establish new Utah alarm management group
March 3, 2011Tess Nacelewicz
OREM, Utah—Pinnacle Security this week announced it is helping establish a unique industry management association in this state—one comprised of summer-sales model companies like itself.
Jason Knapp, Pinnacle executive VP of financing and the president of the new Alarm Management Association of Utah, told Security Systems News that “this association is going to hopefully be comprised of Utah companies that are in a similar market to Pinnacle, namely the summer sales, door-knocking...