Increases dependent on customer service, new applications
Aliso Viejo, Calif. - By keeping a watchful eye on new technologies and customer service, National Monitoring Center expects to continue to grow at such a pace that it will reach 100,000 accounts during its fourth year in business.
New Orleans - In a move of pre-emptive action, third-party monitoring center Alarm Monitoring Services has taken a proactive approach to address potential communications issues surrounding Voice-over Internet Protocol services.
Ã¢â‚¬Å“We have been focusing a lot on the VoIP issue,Ã¢â‚¬Â said Cindy Smith, vice president of operations at the company.
OGDEN, Utah - Seizing an opportunity to grow its monitoring business, AvantGuard Monitoring Centers purchased and upgraded Security Associates InternationalÃ¢â‚¬â„¢s regional central station here and increased its overall business to more than 40,000 in little more than one year.
Before consolidating its nationwide monitoring activities, SAI operated numerous central stations throughout the country.
WEST ROCKPORT, Maine - With more and more insurance companies requiring UL-listed central stations for fire and burglar monitoring, Seacoast Security has initiated a plan to be fully compliant and approved by the organization by the third quarter of 2005.
Ã¢â‚¬Å“Our focus this year is to improve internal structure in a number of ways,Ã¢â‚¬Â said Dave Haynes, president of the 30-year-old company.
DALLAS - Third-party monitoring firm Monitronics has endorsed the installation and service of cellularÃ‚Â alarmÃ‚Â systemsÃ‚Â byÃ‚Â the companyÃ¢â‚¬â„¢s authorized dealers.
As a result, MonitronicsÃ¢â‚¬â„¢ authorized dealers are now eligible to receive funding for the accounts that use wireless technology as the primary or back-up means of communication between the alarm system and the central station.
AURORA, Ontario - By investing in and promoting Internet-based surveillance technologies to its dealers, third-party monitoring firm Maximum Monitoring Services experienced a 60-percent increase in accounts picked up last year.
Ã¢â‚¬Å“The technology has been hot since day one,Ã¢â‚¬Â said Steve Pastor, vice president of sales andÃ‚Â a partner inÃ‚Â the business.