SAN ANTONIO—United Central Control, a provider of monitored security services based here, has purchased the wholesale monitored accounts of Red Hawk Monitoring, a wholly owned subsidiary of Houston-based Red Hawk Fire & Security.
NASHVILLE, Tenn.—Good advice on running a central station was in no short supply at ESX. The show’s entire lineup of monitoring track seminars covered virtually every aspect of what it takes to thrive as a central station in 2014 and beyond.
HICKSVILLE, N.Y.—With several different mobile PERS models gaining traction in the monitoring space, it’s not yet clear what type of device and what combination of features will be the winner in the marketplace.
NASHVILLE, Tenn.—Meeting the ESX deadline it set for itself late last year, the Partnership for Priority Video Alarm Response has completed a best practices document for video verification, which distills feedback from more than 30 security companies, 12 law enforcement agencies and four insurance industry associations.
HOBOKEN, N.J.—Yaniv Amir, president of Essence USA, believes PERS units need to become smarter, more intuitive and better able to transmit information passively. In short, they need to become less reliant on the human factor that comes with hitting a pendant. Devices best able to accomplish this, he says, will become differentiators for central stations.
LAS VEGAS—It’s little wonder that the topic of verified alarms tends to spark dialogue between those in law enforcement and the alarm space. Intended to reduce false dispatches while increasing apprehensions, verified alarms—and the policies that guide them—are of critical importance to both groups, and continue to shape the relationship between them.
LANCASTER, Pa.—Security Partners, a wholesale monitoring company based here, is optimistic about the potential of video verification in the residential market. That’s one reason they’re an early adopter of a new video verification service from Alarm.com, an interactive services company with an established presence in the home.
YARMOUTH, Maine—Whether the talk is about mobile PERS devices with geo-fencing, speed alerts and lone-worker monitoring, or about smartphone apps that better connect subscribers with central stations, the takeaway is that the monitoring space is going mobile, and the transformation is happening fast, according to central station executives who are using these newer technologies.
WILLIAMSTOWN, N.J.—COPS Monitoring is enhancing its mobile subscriber access product—called MPower Me—by introducing “grouped access,” which allows customers to view and manage multiple accounts from their smart phones at once.