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Changing communications pathways lead to 9-1-1 revolution

NG9-1-1 solutions set to save centrals time and money
 by: 
SSN Staff
  - 
09/15/2010
  | 
Monitoring

HOUSTON—NICE is touting a suite of IP offerings it says represent a “disruptive” change to the way emergency communications are handled.

The software manufacturer has come forward with solutions designed to take advantage of IP technology and the ongoing migration away from legacy communications pathways like the public switched telephone network (PSTN)

Three-way partnership aims to fill PERS niche

Medical Alarm Concepts, Micro Key, Sur-Gard partner
 by: 
SSN Staff
  - 
09/15/2010
  | 
Monitoring

PLYMOUTH MEETING, Pa.—Aiming to deliver a new PERS package that fills a specific, underserved segment of end users, PERS manufacturer Medical Alarm Concepts on Sept. 8 announced a partnership with central station automation platform supplier Micro Key Solutions and central station receiver manufacturer Sur-Gard.

Video monitoring firm Westec goes the extra mile with UL

Proprietary automation platform vetted
 by: 
SSN Staff
  - 
09/09/2010
  | 
Monitoring

DALLAS—Westec Intelligent Surveillance, which earlier this year became one of the first interactive video surveillance companies to get behind new-to-security nationally recognized testing lab Intertek ETL, has taken the extra step of getting additional listings from UL, the company announced Sept. 1.

VRI partners with CareCentrix for evolved PERS

by: 
SSN Staff
  - 
09/01/2010
  | 
Monitoring

DAYTON, Ohio—Healthcare services company VRI on Aug. 26 announced a partnership with in-home nursing care company CareCentrix to expand its services and move PERS to the next level, according to VRI president Andy Schoonover. It’s not just about the device, the button, and the alert. It’s the service, the metrics, and the response.

SAFE Security raises another $25m, expands dealer program

Dealers will get two-times multiple for renewals
 by: 
SSN Staff
  - 
08/25/2010
  | 
Monitoring

SAN RAMON, Calif.—SAFE Security, a 22-year-old, full-service alarm company based here, has moved forward with a new infusion of equity and a flexible dealer program that SAFE president and CEO Paul Sargenti says is multi-featured and may be the best in the business.

SecurTek acquires 7,500 accounts in Ontario, expands footprint

by: 
SSN Staff
  - 
08/23/2010
  | 
Monitoring

AURORA, Ontario—SecurTek on Aug. 12 announced it had acquired Maximum Monitoring Services, based here. The acquisition brings 7,500 new mostly commercial accounts to SecurTek, and further expands the company’s footprint in Ontario. The acquisition brings the company’s number of monitored accounts north of 70,000.

SecurTek acquires 7,500 accounts in Ontario, expands footprint

by: 
SSN Staff
  - 
08/22/2010
  | 
Monitoring

AURORA, Ontario—SecurTek on Aug. 12 announced it had acquired Maximum Monitoring Services, based here. The acquisition brings 7,500 new mostly commercial accounts to SecurTek, and further expands the company’s footprint in Ontario. The acquisition brings the company’s number of monitored accounts north of 70,000.

DICE delivers free DICEWise Wiki to save clients time, money

 by: 
Daniel Gelinas
  - 
08/19/2010
  | 
Monitoring

BAY CITY, Mich.—DICE has begun using the knowledge management solution SamePage from Fremont, Calif.-based eTouch to tighten up operations, cut down on wasted paper and postage and deliver up-to-date efficiency to its central station clients through the implementation of the DICEWise Wiki. The best part about all this saved time and money, according to DICE president and CEO Cliff Dice, is that it’s free for DICE clients. “Someone at the DICEWise Wiki seminar at the Dice Users Group asked me, ‘How much does all this cost?’ I just said, ‘It’s free. It’s how we develop and deliver our documentation,’” Dice said.

California municipality adopts verified-response policy

Industry left scrambling to inform customers of options
 by: 
SSN Staff
  - 
08/14/2010
  | 
Monitoring

CATHEDRAL CITY, Calif.—City officials here have adopted a verified-response policy in order to cope with its false alarm problem. Worse than the move itself, security industry officials say, is that the municipality apparently gave no warning to alarm companies and has, reportedly, ceased speaking with representatives of SIAC and the Inland Empire Alarm Association, who have been proactively working to combat the problem for more than a year.

Diebold adds weather/environmental alerts for dealers

 by: 
Daniel Gelinas
  - 
08/06/2010
  | 
Monitoring

NORTH CANTON, Ohio - A new offering from Diebold promises dealers an innovative way to realize new RMR streams, increase their reach and strengthen their brand awareness. The Diebold WeatherAlert service provides timely, customized alerts for severe weather and potential natural disaster watches and warnings. These alerts can include notification of tornadoes, thunderstorms, lightning, flash floods, high winds and hurricanes. Dealers can receive alerts and forecasts for specific address areas via their preferred channel, including e-mail, text message or phone call notifications.

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Poll

SSN News Poll July 2013

Retailing home security has become a trend. Comcast is selling its Xfinity Home security/home automation product in stores nationwide. AT&T's Digital Life product is available in its stores, and Lowe's is selling its Iris product in its retail stores and Verizon Wireless stores. Security companies, including SecureWatch 24, The Alarm Company and Security Options, also have retail stores. Is this the wave of the future or just a fad? What do you think?

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