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State farm to host course


BLOOMINGTON, Ill. - State Farm Central Monitoring Services, the proprietary central station of insurance firm State Farm, announced plans to host an Oregon certification trainer course at its headquarters here in mid-January.


SSN Staff  - 

SIAC endorses enhanced call verification

NEW YORK - The Security Industry Alarm Coalition announced its endorsement of enhanced call verification at the ISC Expo East in November. At the same time, SIAC discussed the development of a new centralized national ordinance tracking database.

Down this road before, dealers cautious of IASG’s buy of NACC


ALBANY - With Integrated Alarm Services Group’s acquisition of National Alarm Computer Center all but certain, IASG will have to shift its attention away from the paperwork associated with the deal to building relationships with dealers that work with the central station.
Announced in early October, IASG is expected to acquire essentially all of the third-party monitoring center’s assets from Tyco International for $50 million in cash.

Level 5 acquires Westec Interactive

Former teleco executive sees market opportunity in interactive video and audio applications

BOCA RATON, Fla. - Looking to gain a presence in an emerging market, full-service security firm Level 5 Security acquired Westec InterActive Security, an interactive video monitoring firm, from Secom Co.

Monitronics launches dealer training program


DALLAS - To better equip its dealers with the latest strategies for customer acquisition and retention, Monitronics International launched a new initiative under the banner of Authorized Dealer Sales Training Program.

The new program includes seminars that cover operational concerns such as recruiting and retaining sales representatives, motivating employees, best practices for leads, presentations and networking.

Monitoring America declares $60K dividend

The monitoring co-op issues highest payout in its history

TULSA, Okla. - The board of directors at Monitoring America Alarm Co-Op has approved a $60,000 year-end dividend, the highest in the cooperative’s 14-year history.

RFI launches new central


SAN JOSE, Calif. - Full-service security firm RFI will wrap up the construction of a new central station next month, giving the company an opportunity to further tap into the national third-party monitoring market and increase its technology capabilities.

MAS to phase out B32 by end of 2006

Most users of platform to upgrade to newer software by then, company executive says

IRVINE, Calif.- Monitoring Automation Systems announced at its 2004 Users Conference in September that it will end new software development for its B32 monitoring platform by the end of 2006.



SSN News Poll September 2014

Some new door-knocking scams recently prompted the Electronic Security Association to update its code of ethics to specifically ban them. Also, ADT this summer is offering up to $25,000 to whistleblowers who expose security companies that train sales teams to use deceptive selling techniques. What do you think are the best ways to combat door-to-door sales scams?

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