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AAA gets new digs

Two major areas of growth are monitoring center and customer care
 - 
10/01/2006

WINNIPEG, Manitoba--For more than 25 years, AAA Alarm Systems has been in the same building, but last year, after the company experienced a growth spurt by acquiring more than 55,000 accounts in February, the company knew a move would be the next step.
"We knew that if we kept on that [acquisition] road," the company would outgrow the facility, "so we really needed to start again from scratch," said Kim Schellenberg, the monitoring center director who also served as project manager for the construction of the new facility.

HSM severs last tie to Honeywell

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10/01/2006

MINNEAPOLIS--HSM Electronic Protection Services will relocate its Protection Net Center to a new facility here this month, which will be the last step for HSM in separating from its former parent company, Honeywell.
"This has been the last real estate that we have co-occupied," said Don Young, the chief information officer at HSM.

CSAA seminar hits land of the Space Needle

Brief
SSN Staff  - 
10/01/2006

SEATTLE-- The Central Station Alarm Assocation fall operation management seminar will be held October 15 through 17 at the Marriott Sea-Tac Airport here.
The meeting provides information to central station management personnel regarding new technology and personnel management issues.

Counterforce USA achieves Five Diamond status

Brief
SSN Staff  - 
10/01/2006

HOUSTON--Counterforce USA, a provider of alarm monitoring and response services to residential and commercial customers, was awarded Five Diamond Certification by the Central Station Alarm Association this summer.
Upon receiving the certification Counterforce USA, a part of UTC Fire & Security, a unit of United Technologies, affirms that the company's dispatchers have passed the CSAA Central Station Operator Training Course Level 1.

New IASG board members up for vote

Brief
SSN Staff  - 
09/01/2006

ALBANY, N.Y.

Industry urges member-rep contact

Brief
SSN Staff  - 
09/01/2006

VIENNA, Va.-- The Central Station Alarm Association still urges the industry to contact senators this month to support the Senate Communications Consumer's Choice, especially the VoIP Equipment instructions provision, and Broadband Deployment Act of 2006.

Industry sounds off on AMPS

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09/01/2006

As February 2008 gets closer and the industry waits to see if the FCC will extend the Analog Mobile Phone Service sunset, some industry members have stopped using AMPS-based products, others express concern that there are not enough available Global System for Mobile Communication (GSM) products, which provide multi-path communication options to make the conversion, and some struggle to find ways to explain to customers the reason for the switch out.
With these many unknowns, the dealer and installer community and manufacturers that offer AMP solutions are acting quickly to find ways to work with one another to find a solution.

SIS adds training facility

Automation software provider responds to client needs during move
 - 
09/01/2006

ORLANDO, Fla.--Later this month, Security Information Systems, a software automation provider to wholesale, proprietary and government central stations will move into a larger location here that will house a new training facility for customers.

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Poll

SSN News Poll July 2018

The guidelines for the EU GDPR—or General Data Protection Regulation—will become enforceable on May 25. These regulations, while being focused on European countries and their citizens, will have impacts for U.S.-focused companies. Is your security company concerned about the GDPR?