BIRMINGHAM, Ala.--Third-party monitoring station ESC Central plans to curb false alarms, work with verified response locations and spike RMR by adding video verification--with help from the VVM-110 DSC alarm panel, which uses OzVision technology.
AUSTIN, Minn.--Cooperative Response Center's director of contact centers and central station Jeanne Hentges knew her operators "had to walk before they could run," when it came to a Bold Technologies Manitou upgrade.
BIRMINGHAM, Ala.--When ECS added video monitoring to its service line-up in January, the central navigated a technology that would help decrease false dispatches, work with jurisdictions that have gone to a verified response policy and improve monthly revenue services for dealers.
CLEVELAND--Quick Response, a regional monitoring provider in the Midwest, has begun incorporating access control monitoring, recently obtained Five Diamond Certification for its dispatchers and looks forward to adding video monitoring.
The central, like others, is noticing that more of their customers are systems integrators.
GRAND RAPIDS, Mich.--In an effort to reduce the number of false alarms, Engineered Protection Systems, a full service security company, implemented enhanced call verification for customers in late 2005.