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Allied Universal Compliance and Investigations uses Guidewire app to fight fraud

Allied Universal Compliance and Investigations uses Guidewire app to fight fraud


Insurance fraud results in monetary losses of billions of dollars every year, according to the Coalition Against Insurance Fraud. To combat insurance fraud, Allied Universal Compliance and Investigations partners with insurers and third-party administrators to shorten the cycle time for claim investigations, enabling them to better serve clients and quickly bring claims to closure.

Allied Universal Compliance and Investigations’ PartnerLink app for ClaimCenter streamlines the investigation process, allowing claim handlers to easily generate referrals and access information and files within ClaimCenter.

Allied Universal Compliance and Investigations customizes services to meet client needs across P&C, automobile, worker’s compensation, and other coverage areas. The organization’s 10,000 professionals adhere to strict information management and operation security protocols, procedures, and compliance standards.

PartnerLink integrates encrypted information with ClaimCenter, enabling claim handlers to securely assemble, analyze and act on investigation data to build claim information, create real-time dashboards, and view business intelligence, optimizing efficiency and saving time.

With Allied Universal Compliance and Investigations app for claim investigations, claim handlers can:

1) Instantly auto-populate data within ClaimCenter and identify claims to fast-track;

2) Receive automated status updates, directly receive and review investigative reports; and

3) Access traditional field and desktop service files as well as video interviews.

“Our integration with Guidewire saves time and optimizes efficiency,” said Michael J. Malone, president, Allied Universal Compliance and Investigations. “In a secure environment, PartnerLink transforms investigations, providing access with a single click."

“We congratulate Allied Universal Compliance and Investigations on the release of its PartnerLink app for investigative services for ClaimCenter,” noted Becky Mattick, vice president, Global Solution Alliances, Guidewire. “Fraud continues to be prevalent, and this empowers insurers to quickly and effectively manage investigations and resolve claims.”

Guidewire is a platform that property and casualty (P&C) insurers utilize to engage, innovate, and grow efficiently. The company combines digital, core, analytics, and AI to deliver its platform as a cloud service.


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