Allied Universal acquires Canada-based IRM to expand investigative services

IRVINE, Calif.—Allied Universal has acquired Investigative Risk Management (IRM), an Ontario-based provider of workplace and insurance claims investigations, as well as risk management services.

IRM will be integrated into Allied Universal Compliance and Investigations, the company’s global insurance claims services unit, expanding its investigative footprint across Canada.

The acquisition establishes a dedicated Canadian investigative workforce, enabling Allied Universal to provide claims investigations, fraud detection and risk assessment services nationwide. It also enhances the company’s ability to support cross-border investigations across North America.

“IRM has built a strong reputation for delivering high-quality, defensible investigative work grounded in integrity and professionalism,” said Mike Malone, president of Allied Universal Compliance and Investigations. “This acquisition expands our ability to serve global insurance clients with dedicated Canadian operations while introducing our advanced fraud-detection capabilities to the market.”

As part of the integration, Allied Universal will deploy its proprietary analytics, including its Third Eye and PartnerLink platforms, in Canada. The tools are designed to help identify fraud risk earlier in the claims process, streamline investigations and support faster decision-making.

The combined platform will also incorporate IRM’s capabilities in intelligence-led surveillance, open-source intelligence, digital forensics and cybersecurity, broadening service offerings for insurance clients and accelerating case resolution timelines.

“Joining Allied Universal represents a significant step for our organization and our clients,” said Brian Sartorelli, president of IRM. “We look forward to combining our investigative expertise with Allied Universal’s global scale and technology capabilities.”

IRM will continue operating in Canada while integrating Allied Universal’s technology and resources, with the combined organization aiming to deliver expanded capacity and broader investigative services.