Residential
SimpliSafe eyes broader reach, crime prevention push through Walmart partnership
August 12, 2026Cory Harris, Editor
BOSTON – SimpliSafe is leveraging its new retail partnership with Walmart to expand access to home security while advancing a strategy centered on crime prevention, according to President Ty Shay.
The company recently announced that its home security products are now available in more than 800 Walmart stores and on Walmart.com, including a Walmart-exclusive seven-piece security system priced at $199.99.
"We're really excited about the Walmart partnership,"...
Vacation season raises home security stakes
August 12, 2026Cory Harris, Editor
YARMOUTH, Maine—As Americans hit the road for summer vacations, home security providers say homeowners are increasingly relying on connected security systems, smart automation and artificial intelligence (AI)-powered monitoring to protect their properties while away.
Industry executives say summer brings increased travel, changing family routines and more time spent outdoors, all of which can create security vulnerabilities.
According to ADT's 2023 Summer Travel...
ADT begins dealer migration to ADT+ platform
August 5, 2026Cory Harris, Editor
BOCA RATON, Fla.—ADT has begun migrating its dealer network to the ADT+ platform, with about 30% of its new customer additions during the first half of 2026 installed on the system, say company execs.
The migration is expected to take approximately nine to 12 months, Chief Business Officer Omar Khan said on a recent call to discuss the company's second quarter earnings.
“We're being very thoughtful and very intentional...
ADT raises 2026 outlook after strong Q2 cash flow
August 3, 2026SSN Staff
BOCA RATON, Fla.—ADT reported modest revenue growth and significantly higher cash generation in the second quarter, prompting the company to raise its full-year 2026 financial outlook while continuing to invest in new smart home and artificial intelligence (AI)-driven initiatives.
Total revenue increased 2% year over year to $1.31 billion, driven by growth in installation, product and other revenue, which rose 17% to $230 million. Monitoring and related services...
ADT CEO: Beyond the burglar alarm
July 29, 2026Cory Harris, Editor
BOCA RATON, Fla.—The future of residential security will be defined less by burglar alarms and more by delivering peace of mind through connected technologies, according to ADT CEO Jim DeVries.
As consumer expectations evolve and new technologies emerge, DeVries said security providers are increasingly expanding beyond their traditional role of intrusion detection and monitoring.
"More and more, we're a smart home company and less and less of a burglar alarm company," he...
Think your home is safe? The Security Sensei wants a word
July 29, 2026Theresa Flaherty, Senior Editor
ATLANTA - When it comes to break-ins or home invasions, no one thinks it’s going to happen to them – until it does. That’s the mindset Jordan Frankel hopes to change with “Ask the Security Sensei,” a new podcast created to help homeowners and businesses understand real-world security risks and learn which products and strategies actually deliver results.
“Most people don't take anything seriously, security-wise, until it's too late and something...
Brinks investigating cyberattack
July 27, 2026SSN Staff
DALLAS - Brinks Home was hit with a cyberattack it reported last week, with unauthorized access to a portion of its IT systems.
In a notice posted on its website the company says: The party responsible for this situation has threatened to release information it claims to have taken. We are aware that such material may be posted publicly. Brinks Home is working diligently to determine what information was involved and who may be affected. If the company determines that personal information has...
Brinks Home goes proactive
July 22, 2026Cory Harris, Editor
DALLAS – As residential security evolves beyond traditional intrusion detection, Brinks Home is focusing on artificial intelligence (AI), home automation and proactive monitoring to meet changing customer expectations, according to Chief Customer Officer Veronica Moturi.
Today's consumers expect instant access to information and greater visibility into their homes, according to Moturi.
“I talk a lot about how our consumers are being trained by the...
Invictus Systems bets on upfront pricing model amid subscription fatigue
July 15, 2026Theresa Flaherty, Senior Editor
EDMOND, Okla. – Invictus Systems has ditched the subscription-based model of security services in favor of selling and installing systems at one-time price points – and it’s paying off, says founder Jesse Myers.
Responding to subscription fatigue
The veteran-owned company, which launched in 2024, recently announced it had completed 100 residential installations in the Oklahoma City area since its launch, and is now eyeing expansion...
ADT sues call center over alleged scheme to divert customers to rival Vivint
June 26, 2026SSN Staff
BOCA RATON, Fla. – ADT Security has filed a lawsuit against a call center claiming that it is using deceptive practices to divert ADT customers to its largest competitor.
Allegations of impersonation
In the lawsuit, filed June 24 in the U.S. District Court for the Western District of North Carolina, ADT and its alarm services operating company ADT LLC, allege that National Sales Partners “masquerades as ADT, or an affiliate of ADT, and falsely informs the customer that ADT is no...