Eventide Communications launches expanded channel partner program

LITTLE FERRY, N.J.—Eventide Communications has announced the launch of its expanded channel partner program for 2026, an initiative for reseller engagement across Eventide's mission-critical recording, analytics, and artificial intelligence (AI) solutions.

The Eventide channel partner program is designed to recognize partner performance, strengthen reseller relationships, and support continued growth across the company's NexLog DX-Series recording systems, EventideAssure maintenance and support program, and Critical Insights AI platform. As mission-critical communications environments continue shifting toward automation and AI-assisted operations, the program is intended to encourage that transition by aligning partner benefits with growth, technical readiness, and Critical Insights AI adoption.

The program establishes three partner tiers: Authorized Partner, Certified Partner, and Premier Partner, with benefits aligned to revenue performance and, for Premier status, additional growth and Critical Insights AI criteria. Participating partners gain access to structured commercial, technical, and sales resources, including training, presales support, opportunity alignment, and tier-based program benefits that help them deliver stronger long-term value to the agencies and organizations they support.

As part of this expanded program launch, Nelson Systems has been recognized as Eventide's first Premier Partner.

"This program reflects how we believe partnerships should operate," said Brian Roberts, vice president of sales at Eventide Communications. "It's built on integrity, accountability and a shared commitment to delivering meaningful outcomes for our clients. Nelson Systems represents the kind of partner we want to grow alongside; experienced, customer-focused and aligned with our belief that doing the right thing for the client always comes first."

Nelson Systems has served mission-critical communications customers for decades and has maintained a long-standing relationship with Eventide. Its recognition as the first Premier Partner reflects performance under the new program criteria and its ongoing support of public safety and emergency communications customers.

In addition to being recognized as Eventide's inaugural Premier Partner, Nelson Systems serves as Eventide's designated Motorola ASTRO integration provider within its assigned territory. This designation reflects Nelson's deep experience integrating Eventide recording solutions with Motorola ASTRO radio systems, ensuring reliable interoperability in complex mission-critical environments. Their experience supporting public safety agencies across the region has made them a trusted resource for organizations seeking seamless integration between recording infrastructure and Motorola communications platforms.

"Having partnered with Eventide since 1996, we're honored to be the first Eventide dealer designated as a Premier Partner," said Don Smith, chief executive officer of Nelson Systems. "We're pleased to see the partner program further strengthened, ensuring public safety agencies receive the highest level of support from partners who meet rigorous standards while strengthening and protecting the Eventide brand."