Immix and RAD Win SIA New Product Showcase Award

LAS VEGAS — Immix, a provider of software for commercial monitoring centers, and Robotic Assistance Devices (RAD), a subsidiary of Artificial Intelligence Technology Solutions (AITX), have announced that “SARA Alive Operating Inside Immix” has been named a winner in the Commercial Monitoring Solutions category at the Security Industry Association (SIA) New Product Showcase (NPS) Awards at ISC West 2026.

This recognition builds on the ongoing collaboration between Immix and RAD, which began with the development of a device-level integration designed to deliver greater visibility, control, and real-time context to monitoring center operators. That foundation has since evolved to support more advanced capabilities, including the ability for SARA Alive to operate directly within the Immix platform and execute monitoring tasks in real time.

“It’s meaningful to see this recognized by the industry, especially given how thoughtfully monitoring centers approach change,” said Chris Brown, CEO of Immix. “Our customers are navigating real operational challenges every day, and they need solutions that give them flexibility in how they adapt. This is about enabling them to evolve at their own pace - introducing automation where it makes sense, while maintaining the level of human involvement they expect.”

The SIA New Product Showcase Awards, presented annually at ISC West, honor innovative security products, services, and solutions across multiple categories. The Commercial Monitoring Solutions category recognizes technologies that enhance monitoring operations and response capabilities.