Johnson Controls launches Simplex Incident Manager
By SSN Staff
Updated 2:09 PM CDT, Wed June 18, 2025
MILWAUKEE — Johnson Controls has launched Simplex Incident Manager, a web-based fire alarm management workstation for campuses and large facilities.
Simplex Incident Manager gives facility teams the ability to monitor and manage their fire alarm systems across multiple buildings from a central workstation. The web-based solution allows users to control and supervise up to 687 fire alarm control units and 250,000 devices from any HTML-5-capable device.
“From budget crunches to labor gaps, building owners, facility managers and maintenance teams are increasingly challenged to do more with less. We built Simplex Incident Manager so teams have the confidence and resources to respond more efficiently to alarms and maintenance needs in campuses and large facilities,” said Martin Schulte-Frankenfeld, senior director of product management, Johnson Controls. “The system also aids in emergency response by pinpointing the exact location of a fire alarm event. Operators can share precise event locations with emergency personnel so they can lead a coordinated and effective response.”
Simplex Incident Manager offers a centralized dashboard and a color-coded building map designed to help teams act when incidents occur. In addition to physical safety, Johnson Controls designed the Simplex Incident Manager with cybersecurity in mind, with software developed in accordance with the ISA/IEC 62443 software development process.
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